Regional Manager Emirates Airline Dubai UAE

Emirates Airline currently has a fantastic opportunity for a Regional Manager Commercial Operations – Americas (Sky Cargo) to join their team in Dubai. Join their team to Develop and execute Revenue plans in collaboration with Cargo Managers. With over 160 nationalities, Emirates Airline is truly a global organisation with talented people employed from every continent. It connects the world to, and through, its global hub in Dubai. The Airline operates modern, efficient and Comfortable aircraft. Its Culturally Diverse Workforce delivers award-winning services to Emirates’ customers across six Continents every day.

Role of Regional Manager

Devise, Develop and Implement the regions revenue and KPIs. Drive sales force, and Implement these annual revenue plans both short term and long term strategies. Deputize VP of Cargo Commercial and take decisions on their behalf to drive Regional targets and control cost. Develop and Execute revenue plans in Collaboration with Cargo Managers to drive the Development of Commercial sales and Marketing Initiatives. Promote SkyCargo products and services to achieve Regional targets.

Responsibilities of Regional Manager – Commercial Operations

• Lead and provide direction to Headquarter Stakeholders to develop a Comprehensive annual revenue plan.
• Ensure Revenue plans generate optimal returns for each POS with an optimal set of Destination and product mix through long and short term Strategic Initiatives.
• Being Responsible for engaging with cargo managers. Advise cargo managers with corrective action on their business plans to develop new business.
• Evaluate and Approve performance against revenue plans at POS level.
• Undertake country reviews and approve Incentive plans in conjunction with VPCC to identify areas for Improvement and develop new Business Opportunities.
• Pro-actively engage with customers, peers and other Commercial Stakeholders. Ensure POS mix and segment/agent mix is optimal and track and measure actions to achieve desired impact.
• Based on market/country reviews, Establish new traffic flows and new markets (offline points) to develop new business.
• Drive along with VPCC the identification, shortlisting, conducting financial evaluation of new GSSA for new or existing markets.
• Recommend Commission, terms and Conditions and Commercial KPIs to selected GSSA.

What you’ll do

• Devise, guide and drive a Comprehensive start-up plan for new GSSAs in line with Regional revenue and Marketing plan and objectives.
• Collaborate and offer guidance to Capcon, Pricing, Regional Global Accts team in RFQ reviews, Strategically and Tactically decide price position for RFQ and other targeted business.
• Develop new traffic flows, improve market share and contribute to Incremental Revenue Generation.
• Interact with Internal and External Stakeholders to develop new Initiatives, Develop a Comprehensive marketing plan for the region.
• Recommend any specific Promotional, Collateral and Advertising material specific to region in collaboration with Corporate Communications.
• Ensure maximum market exposure and marketing activities support revenue generation.
• Act as a change agent under guidance of VPCC and other Headquarters stakeholders to facilitate Behavioral changes needed for new business processes and systems rollout.
• Responsible for Evaluating and scoring regional cargo managers using the Developmental score cards on Pre-selected criteria.
• Review and alter GSSA costs and commission models to ensure Emirates SkyCargo profitability and sustainability.

Qualification & Experience

• Degree or Honors (12+3 or equivalent) preferably in a Commercial discipline with emphasis on sales, marketing and business administration related subjects.
• 10+ years of experience in Logistics or Air Cargo.
• Specific experience in the sales environment of an airline or travel industry.
• Must have considerable experience in a sales, marketing or business development in the airline, travel or logistics industry.

Knowledge & Skills

• Must have an understanding of Marketing, Pricing and Customer Loyalty programmes.
• Excellent presentation and analytical skills.
• Must be sociable and approachable.
• Understanding of Marketing, Pricing and Customer Loyalty programmes.

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Tagged as: Revenue Manager