Regional DCIM Specialist Schneider Electric UAE

Schneider Electric is actively hiring an eligible candidate for job role of a Regional DCIM Specialist in Abu Dhabi.

Job Duties of Regional DCIM Specialist

• Ensure safe working and follow local guidelines.
• Assign & Co-ordinate the WO´s (assure preparations are done before starting, dialog with customer along the way).
• Install & configure EcoStruxure IT software’s  PCNS, Netbotz, EcoStruxure IT Advisor (Base, Capacity, Change), EcoStruxure IT Optimize, EcoStruxure DCE, EcoStruxure IT Expert, Cooling (Vigilant), in remote & on-site as requested.
• Configuration support in Schneider Network Management Cards.
• Work closely with regional Delivery Manager/Project Manager.
• Perform onsite and remote troubleshooting of EcoStruxure IT Software and basic network protocols like SNMP, Modbus RTU & Modbus TCP.
• Develop and enhance project documentation work to enrich customer’s experience.
• Support & utilize cross-border collaboration to maximize customer satisfaction.
• Articulate to an internal and client project team the necessary steps/pre-requisite required to complete a statement of work.
• Building out and documenting project tasks in Project documentation.
• Ability to identify DCIM problem statement(s), solution proposal, and scope of work with a defined project plan.
• Time estimation for nonstandard work.
• Participate in the technical review process for product enhancements.
• Perform post configuration review and Deliver Admin training to partners and end users.
• Liaise with EcoSTruxure IT Global Product Managers or Advanced Custom Solutions team to provide feedback from customer requirements and improvements.
• Lead generation in services and licenses.
• Collaborate with regional sales and provide possible solution around customer needs and deliver services.
• Basic Linux Administration – configure IP address, DNS/hostname resolution, stop/start/enable services.
• Hyper Converged Infrastructure solutions – Dell VxRail, Nutanix AHV and ESXi, HPE SimpliVity, Cisco HyperFlex.
• Basic familiarity with PKI and SSL certificates.

Job Requirements For Regional DCIM Specialist

The eligibility requirements for the role of Regional DCIM Specialist are as under.

Qualification

• Associates/Bachelor’s degree in a technical discipline or equivalent experience.

Experience 

• Minimum three years’ experience providing DCIM customer support for complex technical solutions in a Data Centre environment.
• Experience in Customer-facing, project management, analysis, troubleshooting technical skills, onsite service support.

Skills & Knowledge Desired

• Data centre IT components and interconnections (servers, Blades/Blade Chassis, network switches, RACK PDUs, etc.).
• Data centre networks and protocols (TCP/IP, VLANs, SNMP, Modbus).
• Structured cabling components and concepts (patch panels, fibre, copper).
• Data centre facilities components (UPS, PDUs, single and 3 Phase Power, CCU).
• VMware vSphere ESX/ESXi VM configuration.
• PCNS configuration.
• Accountability and the ability to adapt/multi-task/manage changing priorities.
• Ability to work flexible hours with travel up to 50% required, within Gulf cluster and some globally.
• Data centre surveys and audits.
• Ambitious, Self-motivated, ability to learn and apply new skills quickly.
• Good English oral & written communication and interpersonal skills required.
• Working experience in Salesforce and WO management.
• Certification in Schneider DCIM software’s is added advantage.
• Working Experience in customer facing profession would be added advantage.
• Certification in networks & routing concepts would be an advantage but not mandatory.
• VMware Certified Professional or equivalent.
• Microsoft Certified: Windows Server Hybrid Administrator Associate – Certifications (or equivalent).
• Nutanix Certified Professional or equivalent.

Job ID

• 63701

Inside Services Sales Representative Schneider Electric UAE

Trainee Engineer Schneider Electric UAE