Receptionist NMC CosmeSurge Hospital Dubai
Full time @NMC Healthcare posted 4 months ago in Healthcare Shortlist Email JobJob Detail
-
Job ID 23484
-
Career Level Fresh
-
Experience Less Than 1 Year
-
Gender Male Female
Job Description
Receptionist at NMC CosmeSurge Hospital will attend patients and their relatives in the CosmeSurge Plastic Surgery Hospital to satisfy their non-medical needs. Handle enquiries, payments and provide a high level of support and information to patients/guests in the CosmeSurge Plastic Surgery Hospital. This is an Entry level full time job. And salary can range between 5000-10000 AED/month.
Responsibilities of Receptionist
- To greet visitors and patients, determine their needs and guide them accordingly.
- To answer queries and to provide information directly to the person or on the telephone.
- To carry out relevant tasks & assignments as required and requested by immediate supervisor/management.
- Maintain a cordial liaison with Doctors, Nurses & other staff in order to create a harmonious and pleasant work atmosphere in the CosmeSurge Plastic Surgery Hospital
- Book appointments and follow up appointments according to the patient request.
- Quote for products and services
- Attending Customer as they arrive at the cash counter.
- Provide customers with information on totals and ask if they would like to pay by card or cash.
- Billing patients as per CosmeSurge price list and policies and ensuring all the services rendered to the patients are billed.
- Ensuring the patient is billed as per the insurance card (co-payment/uncovered services collected from patient)
- Process credit card and cash payments and provide customers with receipt and change.
- Handle the cash and credit card transactions and make sure that the transactions are accurate. Responsible for all Cash related transaction handled by him / her.
- Responsible for handling cash and credit card payments effectively and efficiently.
What you will do more
- Ensure proper cleanness of the reception with an adequate supplies/stationary item.
- Ensure appointment schedules are adhere to with minimal or no waiting times.
- Call patients as soon as the information is given that doctor will be late or has an emergency case and appointment to rescheduled accordingly.
- Frequent inspection for the managing and cleanliness of the lobby, reception, concierge, and CosmeSurge Plastic Surgery Hospital entrance.
- Handle patient complaint in a timely manner, takes notes and seeks superior’s assistance if the complaint cannot solved within the department.
- To report on time to the shift and be flexible to move to another area if needed. Shall be flexible to change duty timing based on organization need.
- Update the shift checklist and make sure that all the tasks are complete.
- Follow up on all the pending cancellations of registrations.
- Updated about the accepted insurance cards in the CosmeSurge Plastic Surgery Hospital.
Requirements for Role of Receptionist
- Any bachelor’s degree preferred.
- Minimum 1-2 year in a similar organization.
Other jobs you may like
-
Staff Nurse-Oncology AH, UAE
- @ American Hospital Dubai
- Dubai, United Arab Emirates, Dubai, United Arab Emirates AE
