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Receptionist NMC CosmeSurge Hospital Dubai

  • Full time
  • Dubai, United Arab Emirates, NMC CosmeSurge Hospital - Jumeirah, Dubai, AE View on Map
  • @NMC Healthcare posted 5 months ago
  • Posted : November 20, 2024 -Accepting applications
  • Salary: د.إ5,000.0 - د.إ10,000.0 / Monthly
  • View(s) 180

Job Detail

  • Job ID 23484
  • Career Level  Fresh
  • Experience  Less Than 1 Year
  • Gender  Male Female 

Job Description

Receptionist at NMC CosmeSurge Hospital will attend patients and their relatives in the CosmeSurge Plastic Surgery Hospital to satisfy their non-medical needs. Handle enquiries, payments and provide a high level of support and information to patients/guests in the CosmeSurge Plastic Surgery Hospital. This is an Entry level full time job. And salary can range between 5000-10000 AED/month.

Responsibilities of Receptionist

  • To greet visitors and patients, determine their needs and guide them accordingly.
  • To answer queries and to provide information directly to the person or on the telephone.
  • To carry out relevant tasks & assignments as required and requested by immediate supervisor/management.
  • Maintain a cordial liaison with Doctors, Nurses & other staff in order to create a harmonious and pleasant work atmosphere in the CosmeSurge Plastic Surgery Hospital
  • Book appointments and follow up appointments according to the patient request.
  • Quote for products and services
  • Attending Customer as they arrive at the cash counter.
  • Provide customers with information on totals and ask if they would like to pay by card or cash.
  • Billing patients as per CosmeSurge price list and policies and ensuring all the services rendered to the patients are billed.
  • Ensuring the patient is billed as per the insurance card (co-payment/uncovered services collected from patient)
  • Process credit card and cash payments and provide customers with receipt and change.
  • Handle the cash and credit card transactions and make sure that the transactions are accurate. Responsible for all Cash related transaction handled by him / her.
  • Responsible for handling cash and credit card payments effectively and efficiently.

What you will do more

  • Ensure proper cleanness of the reception with an adequate supplies/stationary item.
  • Ensure appointment schedules are adhere to with minimal or no waiting times.
  • Call patients as soon as the information is given that doctor will be late or has an emergency case and appointment to rescheduled accordingly.
  • Frequent inspection for the managing and cleanliness of the lobby, reception, concierge, and CosmeSurge Plastic Surgery Hospital entrance.
  • Handle patient complaint in a timely manner, takes notes and seeks superior’s assistance if the complaint cannot solved within the department.
  • To report on time to the shift and be flexible to move to another area if needed. Shall be flexible to change duty timing based on organization need.
  • Update the shift checklist and make sure that all the tasks are complete.
  • Follow up on all the pending cancellations of registrations.
  • Updated about the accepted insurance cards in the CosmeSurge Plastic Surgery Hospital.

Requirements for Role of Receptionist

  • Any bachelor’s degree preferred.
  • Minimum 1-2 year in a similar organization.

Ward Clerk NMC Royal Hospital Sharjah

Required skills

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