Jumeirah Marsa Al Arab Residences is actively seeking applications for Receptionist In Dubai to join their Front Office team. Be the First one to apply !
Founded in 1997 by His Highness Sheikh Mohammed bin Rashid Al Maktoum, Jumeirah Group is a luxury hospitality company based in Dubai, UAE. Today, Jumeirah Group is a Dubai national champion, which operates a world class 6,500 key portfolios of 23 luxury properties across the Middle East, Europe and Asia. The group boasts some of the most prestigious and captivating properties in the world. From the iconic flagship hotel and timeless pinnacle of luxury, Burj Al Arab Jumeirah to modern twist on a British classic in the heart of Knightsbridge at The Carlton Tower Jumeirah, Jumeirah’s name is synonymous with service excellence, crafting exceptional experiences for everyone who walks through its doors. Beyond its properties and resorts, Jumeirah Group is also dedicated to destination dining experiences, combining the most authentic and diverse cuisines with spectacular settings to create unforgettable moments.
A Word About Jumeirah Marsa Al Arab
Jumeirah Marsa Al Arab is a luxury hotel and resort that is currently under development in Dubai. Once completed, Jumeirah Marsa Al Arab is set to become one of the most luxurious resorts in the world, with a range of amenities and features that are designed to provide guests with an unparalleled experience.
Overview of Job of A Receptionist In Dubai-Jumeirah Marsa Al Arab
Ensure exceptional customer service to guests, handle guest inquiries and complaints and assist with their needs during their stay.
Your Duties As A Receptionist In Dubai-Jumeirah Marsa Al Arab
- Give a warm welcome to guests on arrival and register them as well as issuing room keys in the appropriate welcome booklet.
- Take payment from guests on departure and close their bills correctly.
- Be efficient in assisting guests throughout their stay with any requirements.
- Sell rooms to walk in guests at the maximum rate possible.
- Occupy/hold the Guest Services desk, operationally prepared and stocked at all times.
- Maintains the privacy of all guests by ensuring that no details of the guests are disclosed to anybody.
- Update all information given by guests on the Registration Card on check-in into the system making sure that all required information has been provided.
- Scan the passport of every guest on arrival and save the data correctly for the CID Report.
- Logs and keeps the immediate supervisor fully informed of all challenges, negative feedbacks or unusual matters of significance.
- Attend the daily handover briefing at the beginning of each shift.
- Maximize room revenue by up-selling to a higher rate category and selling the highest possible rates for walk-in guests.
Who Can Apply?
Qualification
- Secondary Education.
Experience
- 2 years front desk experience in a 5 star Hotel.
Skills Desired
- Fluency in written and spoken English.
- Knowledge of front office application.
- Knowledge of basic Microsoft Office applications.
About Benefits
- An attractive tax free salary.
- Generous F&B benefits.
- Reduced hotel rates across their properties globally.
- Excellent leave and health care package.
- Flights home, accommodation, life insurance, functional incentives and other employee benefits.
