Nabooda Automobiles
Audi (flagship brand linked to Nabooda Automobiles) presently has a job opening for suitably qualified and dedicated candidate for the job role of Receptionist in Dubai. Candidate will be responsible to ensure all callers whether in person or by telephone are handled promptly, courteously and are appropriately directed, provide administrative support as required and complete showroom log of all potential customers that come into the showroom.
Responsibilities of Receptionist Audi
Handling Calls
- Efficient and courteous handling of telephone calls, provide necessary information/guidance to caller and transfer the call to the relevant person, take careful and legible messages where required.
- Log all incoming calls and ensure that any requests for call backs are actioned.
Supporting Department Staff
- Provide general administrative support to members of the showroom team as required.
- Input customer details following invoicing by the sales consultant to keep an accurate database.
- Check driving license prior to test drive.
Greeting Visitors
- Greet visitors with courtesy, directing them to the relevant person.
- Ensure that at all times the appropriate corporate image is represented.
- Take details of visitors as they come into the showroom, accurately completing a showroom log, allowing sales consultant to understand the conversion ratio of visitors to sales.
Key Performance Indicators
- Prompt response to calls, answered within 3 rings.
- Accuracy when dealing with requests.
- Customer feedback.
Requirements for Role of Receptionist Audi
- High school diploma or equivalent; additional education or certification is a plus.
- At least 1-2 years of experience in a similar or related position.
