Receiving Agent Fujairah Rotana Resort & Spa Al Aqah Beach

Fujairah Rotana Resort & Spa – Al Aqah Beach is currently seeking for passionate and dynamic Receiving Agent who pride themselves on their ability to deliver extraordinary levels of customer service and provide creative solutions to  guests. As a job holder  you are responsible for managing the receiving function in a timely, smooth and efficient manner while ensuring all goods procured at the Hotel meets quality requirements and in accordance with policies, procedures and standards.

Responsibilities of Receiving Agent

• Ensure that all items received at the Hotel are in conformance with the LPO, Hotel Policies and Hygiene Standards.
• Prior to receiving, the goods must be physically inspected as necessary for count, weight and other visually identifiable product specifications.
• Ensure that the inspected goods are delivered to relevant department and necessary acknowledgements are obtained from Department Head or representative.
• Review supplier invoices and ensure that they are original with copy, numbered, itemised with clear description and free from clerical errors. Acknowledge satisfactory delivery with Hotel Seal and signature.
• Review and process the Deviations Report, Outstanding Order Report as per Hotel Standards.
• Review on a weekly basis Outgoing Records (OR) for serial control and completeness..
• Identify OR that is outstanding and highlight it to Department Heads in the Outstanding Outgoing Record Report as per Hotel Standards.
• Operate in a safe and environmentally friendly way to protect guests’ and employees’ health and safety, as well as protect and conserve the environment.
•  Comply with the hotel environmental, health and safety policies and procedures

Requirements of Receiving Agent

• You should have a degree in hotel management or accounting.
• 1 years  previous experiences within a hotel environment

Skills and Knowledge Desired

• The ideal candidate will be an analytical, pragmatic thinker with a high level of integrity and professionalism.
• Excellent verbal and written English communication skills and computer literacy is a must.
• Knowledge of Opera, Micros, FBM and SUN System an asset.

Key Competencies

Guest Service Agent Hilton Garden Inn Ras Al Khaimah

Steward DoubleTree By Hilton Resort & Spa Ras Al Khaimah

Stewarding Supervisor Le Méridien Dubai Hotel Marriott