Receiving Agent Al Mirfa Edge by Rotana Abu Dhabi

Rotana Hotel & Resorts

As a Receiving Agent you are responsible for managing the receiving function in a timely, smooth and efficient manner while ensuring all goods procured at the Hotel meets quality requirements and in accordance with policies, procedures and standards.

Responsibilities of Receiving Agent

  • Ensure that all items received at the Hotel are in conformance with the LPO, Hotel Policies and Hygiene Standards.
  • Prior to receiving, the goods must be physically inspected as necessary for count, weight and other visually identifiable product specifications.
  • Ensure that the inspected goods are delivered to relevant department and necessary acknowledgements are obtained from Department Head or representative.
  • Review supplier invoices and ensure that they are original with copy, numbered, itemised with clear description and free from clerical errors.
  • Acknowledge satisfactory delivery with Hotel Seal and signature
  • Review and process the Deviations Report, Outstanding Order Report as per Hotel Standards
  •  Review on a weekly basis Outgoing Records (OR) for serial control and completeness.
  • Identify OR that is outstanding and highlight it to Department Heads.
  • Outstanding Outgoing Record Report as per Hotel Standards.
  • Develop and maintain manual and computer filing system and ensure that the files are properly named, catalogued and access is restricted to authorised persons
  • Operate in a safe and environmentally friendly way to protect guests’ and employees’ health and safety, as well as protect and conserve the environment
  • Comply with the hotel environmental, health and safety policies and procedures

Requirements of Receiving Agent

  • You should have a degree in hotel management or accounting.
  • At least 1 year previous experiences within a hotel environment.

Skills and Knowledge Desired

  • Excellent verbal and written English communication skills and computer literacy is a must, while knowledge of Opera, Micros, FBM and SUN System an asset.
  • The ideal candidate will be an analytical, pragmatic thinker with a high level of integrity and professionalism.

Key Competencies

  • Understanding hotel operations.
  • Teamwork.
  • Planning for business.
  • Supervising people.
  • Understanding differences.
  • Supervising operations.
  • Effective communication.
  • Adaptability.
  • Customer focus.
  • Driving for results.

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