Quality Officer Data and Performance Improvement SSMC

Sheikh Shakhbout Medical City

Sheikh Shakhbout Medical City is seeking a Quality Officer – Quality Data and Performance Improvement to join their team in Abu Dhabi. This job opportunity was published by the company on January 18, 2024 with the requisition ID 248. This role is responsible for implementing and coordinating the consistent readiness of quality management and quality improvement processes under the guidance of the Manager.

Duties of Quality Officer

  • Coordinates the development and implementation, and evaluation of the facility’s overall quality improvement program with the other sections.
  • Collaborates and partner with all the departments and practices to ensure quality and safety priorities are implemented.
  • Facilitates and suggest improvements based on Hospital wide performance measures or other issues as requested by the senior management.
  • Contributes to the development of tools and resources to support the quality development program.
  • Participates in departmental feedback meetings to provide solutions.
  • Assists departments with project timelines and coordinating needed internal support.
  • Identifies the quality improvement methodology and concepts to be followed, in coordination with direction from management.
  • Facilitates and provides ongoing support to the quality teams.
  • Maintains the quality management documents, case files and correspondence in an organized, confidential and secure manner.
  • Facilitates committees/ taskforce related to Quality improvement and assures that recommendations/ suggestions are carries out and evaluated.
  • Coordinates the development and implementation of facility-wide policies and procedures that guide and support the provision of services under the guidance of the Manager.
  • Liaises with accreditation bodies for implementation of programs.

What you’ll do as Quality Officer

  • Monitor action plan development and progress to ensure closing the loop.
  • Ensure all documents are in the appropriate format with validated data
  • Escalate identified challenges to Manager/ Senior Quality Officer.
  • Ensure implementation of quality and safety strategies and priorities.
  • Complying with Policies, Procedures, and Practices of the SSMC facilities and other regulatory requirements.
  • Complying consistently with facility policies, procedures, and practices and ensuring alignment with SSMC facilities policies.
  • Completing and maintaining regulatory requirements including licensure and certification and other mandatory training within established time frames.
  • Maintaining Confidentiality.
  • Maintaining confidentiality with regards to any information exchanged or received in the current capacity of role in accordance with facility policy.

Qualifications & Experience

Following are the requirements for the role of Quality Officer – Quality Data and Performance Improvement at SSMC:

  • Bachelor’s degree or equivalent in a relevant field such as quality, performance management and clinical practice.
  • Master’s degree or equivalent in a relevant field is desirable.
  • 2-6 years of relevant experience.
  • Experience in a large healthcare facility is advantageous.

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