Property Service Officer Abu Dhabi Commercial Bank

Abu Dhabi Commercial Bank

Abu Dhabi Commercial Bank is currently looking for qualified and experienced candidates for the role of a Property Service Officer. The successful candidate will be responsible to perform day to day operational and administrative duties and support managers in delivering high quality service to all clients in order to ensure customer satisfaction and the smooth and effective operation of property services with minimal financial, operational and reputational risk. If you’re interested in this role submit your applications now. The Job ID for this vacancy is JB4850167.

Responsibilities of A Property Service Officer

Leasing Services

  • Execute the activities deriving from the strategy for all leasing related operations / functions for the segment of properties managed in compliance to relevant policies and procedures in order to ensure maximum occupancy and customer satisfaction.

Tenant Services

  • Support client decisions through outlining and providing property services products and alternatives.
  • Understanding customer needs and referring to the relevant internal parties in order to act upon potential business opportunities.

Management Support

  • Support managers to maintain and update property services registers, documentation, contracts and systems to ensure the department complies with documentation standards and the smooth and effective operation of the property services businesses.

Relationship Management

  • Act as first point of contact for incoming correspondence and interaction with external stakeholders to ensure stakeholder queries and communications are handled professionally and forwarded to the relevant internal party for action.

Policies, Processes, Systems and Procedures

  • Adhere to all relevant organisational and departmental policies, processes, standard operating procedures and instructions to carry out work up to the required standard and in a consistent manner while delivering the required standard of service to customers and stakeholders.

Self Management

  • Manage self in line with the bank’s people management policies, procedures, processes and practices to ensure adherence and to maximise own contribution to business performance.

Customer Service

  • Apply the ADCB Service Standards to deliver the bank’s required levels of service in all internal and external customer interactions.

Qualification Requirements for Role of Property Service Officer

  • A Diploma in Property Management or Marketing or equivalent from a recognised College.
  • At least 1 year of experience in a sales/operations area of a property management business with customer relationship management in sustainable business relationships.
  • Planning and presentation skills.
  • Written and spoken Arabic and English.

Procedure to Apply

If you are a dedicated and visionary, we encourage you to apply for the position of Product Service Officer at Abu Dhabi Commercial Bank. By clicking the ‘Apply Now’ button you will be redirected to official registration form. Once you are on registration portal, complete your profile by adding your personal and professional details. You will also need to upload your updated CV & other relevant documents. Finally, follow instructions provided to complete the application process. Good luck!

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To apply for this job please visit www.adcbcareers.com.


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