Al Tayer Group is currently looking for a Programme Administrator who will be responsible to coordinate and oversee the implementation, administration, and logical aspects of programs or projects, ensuring smooth operations and efficient execution to achieve organizational goals.

Responsibilities of Programme Administrator

• Provide administration and reporting support to the Apps & Infra Team, and to support in the objective and deliverables of the Apps & Infra Program.
• As Secretariat to the Governance Committee (Programme and Steering Board), manage regular report submission, record minutes of meetings at committee meetings.
• Provide support to the Program Director in the continuous evaluation of in-flight projects in the Programme.
• Support the Program Director in the regular engagement with respective project managers in various regional Departments.
• Provide Project Administration support in the updating of the project tracker and follow-up with Project Managers on action items.
• Provide logistical assistance in the running of equipping workshops and Transformation events.
• General administrative support to the Apps & Infra Team for any other matters as they arise.
• Provide all necessary secretarial and office support to the Apps & Infra Team from handling calls, drafting and processing letters, faxing etc, to liaising on the Programme Director’s behalf with Suppliers and Customers.
• Supporting HR team with scheduling interviews.
• Arrange travel itinerary for the Apps & Infra Team including ticket reservations, hotels bookings, fixing appointments with the overseas clients.
• Provide required support to others in the department with respect to, sending official correspondence on their behalf.
• Providing collective information to them and arranging department meetings.
• Liaise with all offices for effective management of appointments and meetings.
• Ensures administrative responsibilities like signatures, applications and customer issues are expedited effectively.
• Attend to all customer queries, complaints and interactions with courtesy and respect.
• Address customer issues and forward them to necessary departments for resolution while always maintaining the professional face of the company.
• Provide necessary information and guidance or route them to appropriate channels for accurate information.

Eligibility Requirements

The eligibility requirements for role of a Programme Administrator are as under:

• Bachelor’s degree in a relevant field such as business administration or project management. 
• 3-5 years experience in similar role.

Student & Programme Administrator Dubai Operations University of Birmingham

Product Lead Al Tayer Group Dubai