Product Specialist Soft Tissue Management Zahrawi Group Dubai

Zahrawi Group is seeking a Product Specialist – Soft Tissue Management to join their team in Dubai and Northern Emirates, UAE. The company announced this job opening on December 21, 2023 and is now accepting applications from desirous candidates. The incumbent will be responsible to promote products and services to customers, discover and pursue new sales prospects, negotiate contracts, and maintain customer satisfaction with the aim of maximizing profits.

Responsibilities of Product Specialist Soft Tissue Management

• Conducting market research to identify new potential customers.
• Analyzing market trends to identify new products in the market and understanding their advantages and disadvantages.
• Planning and assisting with new product releases and events.
• Maintaining technical knowledge by attending educational workshops, reviewing professional publications, establishing personal networks, benchmarking state-of-the-art practices, and participating in professional societies.
• Establishing contact with new customers to inform them of company’s products, understanding their need and helping them.
• Providing potential customers with support, information, and guidance by performing product demonstrations to them and gathering their feedback.
• Following up with the new customers after the demo session to negotiate contracts and packages.
• Ensuring all details of the contract are compliant with company’s rules & regulations.
• Coordinating with the Marketing Department for any new materials that need to be done.
• Maintaining relationships with existing customers by providing them with support, information, and guidance.
• Recommending new products to existing customers as per their need and providing them with support, information, and guidance to ensure a great relationship with them.
• Providing existing customers with support, information, and guidance by performing product demonstrations to them and gathering their feedback.

What you’ll do as Product Specialist Soft Tissue Management

• Assisting the customers in answering all product-related questions in a professional and timely manner.
• Recommending new service improvements to further build on the relationship.
• Advising helpful new product recommendations and suggestions to customers to increase revenue.
• Negotiating contracts and packages with existing customers.
• Maintaining quality service by establishing and enforcing Zahrawi standards.
• Contributing to the team effort by achieving the annual target set by the management and assisting the team when needed.
• Attend surgeries along with the doctors and nurses and assist them with any issues they might be facing with the equipment.
• Preparing reports by collecting, analyzing, and summarizing information and maintaining accurate records of all products sold.
• Following up with the Procurement & Logistics team with regards to sending them the products and ensuring that it reaches them on time.
• Placing orders to the concerned purchase coordinator.
• Coordinating with the Finance Department to ensure proper invoicing of the products and following up with them with regards to the collection/payment.
• Coordinate with the warehouse for the timely deliveries.
• Conducting training session to customers.
• Assisting the customers with the equipment that is being used.
• Solving any issues that they might be facing while using the equipment.

Role Requirements

Following is the eligibility criteria for the role of Product Specialist / Executive Soft Tissue Management:

• Bachelors Degree.
• 1 – 3 years of experience – MOH experience is preferable.
• Experience related to Wound Care.

Job Skills & Knowledge

• A good knowledge in Consumables/ Surgical Equipment.
• Good English & Interpersonal skills.
• Good presentation & negotiation skills.
• Client relationship building skills.
• Candidates are preferred to be based in the UAE & willing to transfer to company visa.
• Has valid driving license.

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