Transguard Group presently has a job opening for suitably qualified candidate for the position of a Policy Administrator. The successful candidate will work for Transguard’s trusted client to be based out of their office in Dubai. This job was listed by Transguard Group career’s page on 14 November 2023 and is now open for desirous applicants !
Job Purpose of A Policy Administrator
- Provide full administrative support to clients & intermediaries.
- Review all documents received and enter data in the healthcare systems while ensuring a high level of accuracy within the time frame as per the agreed SLA’s.
- Ensure regulatory compliance is achieved through continuous monitoring and reporting of process, procedures, and systems gaps.
- Maintaining physical or electronic records related to medical insurance policies & maintenance requests.
- Upload member data files to regulatory systems ensuring compliance with regulatory directives.
- Upload PBM membership data to partner system.
- Liaise with cross-functional teams for customer service, medical and health on track related queries.
- Ensuring customer, client and broker are at the center of day-to-day activities to meet the evolving needs and expectations.
Who Can Apply?
Qualification
- Bachelor’s degree in relevant field.
Experience
- One year administrative experience within the insurance industry.
- Previous experience in policy administration role.
Skills & Knowledge Desired
- MS office, Microsoft Excel skills including (Data Filters, Data Sorting, Pivot Tables, Cell Formatting, Cell Formatting, Data validation) are a must for this role.
- Excellent organizational and multitasking skills.
- Customer-oriented communication skills.
