Cleveland Clinic Abu Dhabi
Cleveland Clinic Abu Dhabi is seeking a Pharmacy Receptionist to join their talented team. Their primarily responsible greeting and directing patients in the Outpatient Pharmacy. This position is also responsible for handling cash transactions and for ensuring accurate cash count and safekeeping of the money received and transacted from Outpatient Pharmacy.
Responsibilities of Pharmacy Receptionist
- Locates and retrieves patient medical records.
- Greets patient and ascertains needs.
- Records patient’s arrival and updates registration.
- Reviews patient’s insurance card to determine amount of co-payment.
- Reviews financial charge tickets and ensures proper completion.
- Answers and/or transfers telephone calls
- Receives and reconciles cash, checks or credit card for payment and issues receipts as required.
- Obtains valid authorization for all credit card payments.
- Counts and reconciles money in cash drawers at the beginning and end of shifts to ensure that amounts are correct and notifies supervisor if any discrepancy is found.
- In the event a refund is being requested, initiates checking the system for delinquent accounts or outstanding balance, suggests to apply payment of refund against outstanding balances before processing any refunds.
- If a refund is necessary, ensures all appropriate documents and signatures are obtained, and refunds are entered in the system.
- Maintains general knowledge of cash handling and controls and complies to cash handling policies and procedures.
- Calculates total amounts received and reconciles with supervisor at the end of each shift before closing cash drawers.
- Other duties as assigned.
Qualification & Experience
Following is the eligibility criteria for the role of Pharmacy Receptionist at Cleveland Clinic Abu Dhabi:
- High School Diploma.
- Diploma/Associate’s degree may substitute for 1 year of required experience.
- Bachelor’s Degree in Accounting or Banking, or related field may substitute for 2 years of required experience.
- Two (2) to Three (3) years of experience working as a cashier or accountant.
- Experience in a similar role in a hospital is preferable.
Abilities & Skills
- Ability to manage and efficiently complete multiple tasks on time.
- Strong oral and written communication skills.
- Strong organizational skills.
- Demonstrated ability to work independently and within a team.
- Demonstrated ability to work independently and within a team.
- Critical thinker and self-starter.
- Ability to speak and write in both English and Arabic.
- Ability to perform basic math functions (calculations of discounts, basic additions / subtractions / multiplications).
- Ability to adapt to a changing and dynamic environment.
- Ability to embrace the culture of CCAD and the “Patient First” values.
- Ability to work rotating shifts as needed.
Medical Secretary Cleveland Clinic Abu Dhabi
