Personal Shopper Al Tayer Group Dubai

Al Tayer Group is currently looking for a Personal Shopper who will be responsible to initiate and drive a specialist and personalised selection for exclusive customers and contribute to maximise customer satisfaction and customer loyalty. This is a mid level, full time role requiring sufficient experience in retail. 

Responsibilities of Personal Shopper

• Understanding the unique preferences and desires of high-end customers and recommending a curated selection of luxury products to assist them in making informed and stylish purchasing decisions.
• Analyzing the shopping behaviors of discerning customers, offering a superior standard of customer service through a highly personalized approach that caters to their luxury preferences.
• Fostering and nurturing relationships with key luxury customers by providing them with exclusive previews of new luxury arrivals.
• Access to premium promotions, and invitations to upscale events and activities hosted by Ounass.
• Offering insights into the preferences and desires of luxury customers, helping the buying team curate an opulent selection of products that meet the demands of the high-end market.
• Maintaining the highest level of confidentiality regarding customers’ personal information.
• Ensuring that this data is strictly used for Ounass’s exclusive service, adhering to the strictest data protection standards.
• Keeping the database of exclusive luxury customers meticulously maintained and up-to-date.
• Encompassing all relevant information to provide a seamless and personalized shopping experience.
• Developing, growing, and solidifying relationships with luxury customers.
• Contributing to the expansion of the Ounass Personal Shopping customer database, including referrals and the establishment of long-lasting, loyal clientele.
• Continuously monitoring and analyzing high-end market trends and the strategies of competitors.
• Ensure Ounass remains at the forefront of luxury online retail, providing customers with the latest and most exclusive luxury offerings.

Eligibility Requirements

The eligibility requirements for role of a Personal Shopper are as under:

• Education/Certification and Continued Education.
• High School or “O” Levels.
• 3-5 years retail experience of premium/lifestyle brands.

Skills Desired

• Team player.
• Can work efficiently under pressure.
• Highly organized with attention to detail.

Personal Shopper Chalhoub Group UAE

Business Performance Manager Al Tayer Group Dubai