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Personal Concierge Agent Waldorf Astoria UAE

  • Full time
  • Ras al-Khaymah, United Arab Emirates View on Map
  • @Hilton posted 7 days ago
  • Posted : November 6, 2025 -Accepting applications
  • Salary: د.إ5,000.0 - د.إ7,000.0 / Monthly
  • View(s) 17

Job Detail

  • Job ID 54327
  • Career Level  Fresh
  • Experience  Less Than 1 Year
  • Gender  Male Female 

Job Description

This Personal Concierge Agent job at Waldorf Astoria Ras Al Khaimah is a full-time on-site role for charming, detail-oriented people who make VIP guests feel like royalty from hello to goodbye. You’ll greet arrivals, escort to rooms, handle special requests like reservations or flowers, and brief the team on guest preferences to deliver True Waldorf Service. Shifts are 40 hours a week, rotating. Pay is AED 5,000 to AED 7,000 a month, about AED 60,000 to AED 84,000 a year. You need guest relations experience and cash handling. No degree required—just polished presentation and computer skills. It’s a luxurious gig for service stars who love Ras Al Khaimah’s golden beaches and a brand that pampers every stay.

About Company

Waldorf Astoria Ras Al Khaimah is a 5-star beachfront resort with 346 rooms, part of Hilton since 2013. It offers private villas, spa, and golf for upscale escapes. The concierge team crafts personalized experiences for high-end guests. Check hilton.com for stays. Some VIP profiles stay private for discretion.

Job Title

Personal Concierge Agent

Responsibilities

  • Greet and escort VIP guests.
  • Handle requests like dining or tours.
  • Brief team on guest needs.
  • Work 40 hours a week at desk.
  • Collect feedback and nuggets.
  • Resolve complaints fast.
  • Upsell hotel features.
  • Log daily admin tasks.
  • Liaise with departments.
  • Ensure True Waldorf Service.

Requirements

Education

High school.

Experience

1 year experience in Guest relations in hotel.

Qualifications

  • Can work in UAE.

Skills

  • Present polished always.
  • Multitask with smile.
  • Use hotel systems.
  • Handle cash secure.
  • Listen and solve.

Knowledge

  • VIP service standards.
  • Local attractions.
  • Complaint handling.
  • Upsell techniques.
  • Team coordination.

Applicant Location

On-site in Ras Al Khaimah, UAE. Local hires preferred.

Application Procedure

To apply, download the Job Info app from the Google Play Store and submit your application through the app.

Note

If you are shortlisted for a job, you will get an email related to the test and interview schedule at your email and registered mobile number or directly on the job info app. Make sure your contact info is correct and that you are visiting your email and app notices as often as possible so you do not miss any crucial updates regarding your app status. If you have questions, visit the company website or classifiedjobs for more related roles.

Disclaimer

We are only a job posting platform and not directly involved in the hiring process. The hiring company handles all selections and interviews. Please apply through the official application link provided.

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