Personal Banking Advisor Mashreq Bank Ras Al Khaimah

Personal Banking Advisor at Mashreq Bank Ras Al Khaimah is responsible to delight internal and external customers over the telephone. The vacancy was announced by the hotel on February 27, 2024. If you are willing for this role then submit your application now.

Responsibilities of Personal Banking Advisor

• Interact with customers over the phone to understand their banking needs.
• Provide excellent customer service to achieve customer loyalty.
• Resolve problems over the telephone on the spot.
• Convert sales opportunities in order to meet financial targets.
• Clarify and explain procedures and products over the telephone.
• Capture and report customer feedback towards continual product development.

Operating Environment Framework & Boundaries

• Operates in a call center environment where the interface with customers is over the phone.
• Operates within standard rules & guidelines set by the bank

Role Requirements

The requirements for the role of Personal Banking Advisor at Mashreq Bank Ras Al Khaimah are as under:

• University Graduate (preferably with some finance / banking or math’s component).
• 2-3 years of experience in similar role.

Skills and Knowledge Desired

• Bilingual
• Very customer focused.
• Excellent communication skills.
• Strong listening skills.

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