Patient Coordinator Novomed Dubai

Novomed currently seeking a candidate for the job role of a  Patient Coordinator to join their team in Dubai Marina. Marina Plaza, 3004, 30th Floor, Al Marsa St, Dubai Marina, Dubai, UAE. This is an Intermediate level full time job. And salary can range between 4000-6000 AED/month.

Responsibilities

• Assist in scheduling and confirming patient appointments, check-ups and physician referrals.
• Interview patients to complete insurance and privacy forms.
• Verify patient’s eligibility and benefits with Insurance Companies.
• Answer telephone calls and direct them to appropriate staff.
• Identify and assess customers’ needs to achieve customer satisfaction and to generate sales leads.
• Provide product/services information about Novomed Centers.
• Take the extra mile to engage customers to turn their inquiry into sales.
• Resolve any problems that arise in a timely manner and act as a mediator for the care and treatments that are being provided by Novomed to the patient.
• Ensure excellent service standards and maintain high customer satisfaction.
• Ensure that patients received the necessary referrals and were reminded of future appointments.
• Ensure that the environment was kept clean to increase customers’ comfort.
• Ensure that every patient was welcome into the facility with courtesy.
• Entrust with and maintain strict confidentiality with security and other sensitive matters.
• Perform any other related duties and/or assignments as directed by the line manager.

Requirements for Role of Patient Coordinator

• High School Diploma or equivalent.
• 1-2 years UAE experience in healthcare.

Junior Clinical Dietician Novomed Dubai

Tagged as: Patient Coordinator