Patient Administrator (Locum) Mediclinic UAE

Mediclinic is a diversified international healthcare services group, established in South Africa in 1983, with divisions in Switzerland, Southern Africa and the Middle East. Mediclinic Middle East operates 7 hospitals in the UAE with over 950+ inpatient beds, including the newly opened Mediclinic Parkview Hospital in Dubai, as well as more than 24 clinics in Dubai, Abu Dhabi, Al Ain and Al Dhafra. Emirate Mediclinic hospitals and clinics are equipped with state of the art equipment/facilities and highly skilled staff. Focused on clients, they follow a team approach in an expanding and dynamic environment as they enhance the quality of life of patients, providing comprehensive and excellent care. Nowadays, Mediclinic City Hospital Dubai is inviting applications from dedicated candidates for the position of a Patient Administrator Locum. Become part of Mediclinic !

A Word About Mediclinic City Hospital Dubai

Mediclinic City Hospital Dubai is a state of the art healthcare facility, effectively dominating Dubai’s healthcare landscape in terms of the quality of its medical staff, the breadth of services it offers and the standard of equipment it operates. With 280 beds, hospital can accommodate patients with a wide range of individual health requirements offering specialist focused treatment in the areas of cardiology, radiology, genecology, trauma, nuclear medicine, endocrinology, obstetrics, neonatal care and many others.

Job Purpose of A Patient Administrator (Locum)

To improve the overall quality of patient care by efficiently performing all aspects of the patient administrator role.

Your Duties As A Patient Administrator (Locum)

• To effectively and efficiently manage the patient appointment scheduling and registration process.
• To effectively and efficiently manage the medical insurance process and other related tasks.
• Effectively manage the billing and cash up process.
• To consistently meet customer service expectations by improving the quality of patient service.

Who Can Apply?

Qualification

• Essential: Secondary School Education.
• Desired: Tertiary Diploma or Bachelor’s Degree preferably within the fields of medical science, finance/accounting.

Experience

• Essential:  2-3 years experience in a customer services role, preferably in the healthcare industry.
• Desired: Experience in a Contact Centre or Healthcare environment.

Skills & Knowledge Desired

• Computer literacy and proficiency in MS Office applications.
• CRM (customer relations management) software applications.
• Hospital information systems.
• Knowledge of company policies and emergency codes.
• Knowledge of medical insurance terminologies and process.
• Medical terminology and procedures.
• Numerical literacy.
• Patient scheduling and registration.

Radiographer Mediclinic UAE