Patient Access Representative SSMC Abu Dhabi

Patient Access Representative in Patient Access at SSMC in Ghweifat International Highway Next to Mafraq Hospital, Al Mafraq area, Abu Dhabi, UAE will be responsible for timely and accurate data entry of patients’ information, scheduling and registration activities and financial details. Verify financial eligibility and takes necessary activities to insure financial coverage arranged for all patients’ appointments/Admissions. Communicates with patients, families and staff with high standards of customer services. This is an Intermediate level full time job. And salary can range between 4000-8000 AED/month.

Responsibilities

• Maintains a professional attitude and appearance all time.
• Demonstrates strong customer service skills to interact positively with external and internal customers.
• Performs scheduling/registration/admission activities. Gathers demographic, insurance & other information from patients and accurately enters into HIS.
• Verifies financial eligibility and insures completion of supported documents/approvals upon scheduling/registration activities completion.
• Performs billing, reconciliation and cashier activities.
• Ability to multitask in a fast-paced environment.
• Develops and meets personal/team qualitative and quantitative targets
• Participates in departmental meetings and activities.
• Accepts working different shift duties according to the necessity of the operational hours, including morning and night shifts. Also during weekends and holidays.
• Participates in cross-functional teams and committees as appropriate.
• Facilitates and involves with ongoing training
• Performs any other tasks according to the job requirements.
• Liaises with other staff/departments and handles communication.
• Punctuality: attends assigned work are according to work schedule, commits to be consistently present in the work place during working hours.
• Ability to multitask and maintain strong attention to detail
• Customer service: maintains a positive attitude and high standards of customer service.
• Accuracy: accurate information collection and validation & data entry.

  Requirements for Role of Patient Access Representative

• Diploma in relevant field.
• Bachelor’s degree or equivalent in in healthcare administration, business administration, or a related field.
• 1-2 year of relevant experience as a medical receptionist, administrative assistant, or in customer service roles.

Financial Counselling & Authorization Officer SSMC Abu Dhabi