Patient Access Representative Sheikh Shakhbout UAE

Sheikh Shakhbout Medical City is presently looking to hire suitably qualified candidate for the role of a Patient Access Representative. The selected aspirant will communicate with patients, families and staff with high standards of customer services. SSMC annouced this job vacancy on 1 November 2023 and all eligible aspirants can apply for this position.

Purpose of A Patient Access Representative

• Responsible for timely and accurate data entry of patients information, scheduling and registration activities, and financial details.
• Verify financial eligibility, and takes necessary activities to insure financial coverage arranged for all patients appointments/Admissions.

Duties of A Patient Access Representative

• Maintains a professional attitude and appearance all time.
• Demonstrates strong customer service skills to interact positively with external and internal customers.
• Performs scheduling/registration/admission activities.
• Gathers demographic, insurance, and other information from patients and accurately enters into HIS.
• Verifies financial eligibility and insures completion of supported. documents/approvals upon scheduling/registration activities completion.
• Performs billing, reconciliation and cashier activities.
• Ability to multitask in a fast-paced environment.
• Develops and meets personal/team qualitative and quantitative targets.
• Participates in departmental meetings and activities.
• Accepts working different shift duties according to the necessity of the operational hours, including morning and night shifts. Also during weekends and holidays.
• Participates in cross-functional teams and committees as appropriate.
• Facilitates and involves with ongoing training.
• Performs any other tasks according to the job requirements.
• Liaises with other staff/departments and handles communication.
• Attends assigned work are according to work schedule, commits to be consistently present in the work place during working hours.
• Ability to multitask and maintain strong attention to detail.
• Maintains a positive attitude and high standards of customer service.

Who Can Apply?

Qualification

• Required: Diploma in relevant field.
• Desired: Bachelor’s degree or equivalent in any relevant field.

Experience

• Required: 2 year of relevant experience.
• Desired: Experience in large healthcare facility.

Patient Access Executive Reem Hospital Abu Dhabi