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Passport Processor Shangri-La UAE

  • Full time
  • Dubai, United Arab Emirates View on Map
  • @Shangri La Hotels & Resort posted 3 days ago
  • Posted : November 21, 2025 -Accepting applications
  • Salary: د.إ3,500.0 - د.إ4,500.0 / Monthly
  • View(s) 16

Job Detail

  • Job ID 54693
  • Career Level  Fresh
  • Experience  Less Than 1 Year
  • Gender  Male Female 

Job Description

This Passport Processor job at Shangri-La Dubai is a full-time permanent role for courteous, efficient pros who handle guest registration in the CID system with accuracy and warmth. You’ll input details, manage lobby flow, direct guests to staff, provide local info in Arabic/English, ensure refreshments are top-notch, print reports, and file docs flawlessly. Shifts are 40 hours a week, rotating. Pay is AED 3,500 to AED 4,500 a month, about AED 42,000 to AED 54,000 a year, plus service charge, health insurance, 30 days leave, and staff travel perks. You need front office experience and bilingual skills. It’s a welcoming gig for organized locals who love Sheikh Zayed Road’s skyline and a 5-star icon that’s all about timeless hospitality.

About Company

Shangri-La Dubai is a 43-storey luxury oasis on Sheikh Zayed Road with 302 rooms, rooftop infinity pool, and Burj Khalifa views since 2003. Part of the Shangri-La Group, it’s a hub for business and leisure with award-winning dining. The rooms team ensures seamless check-ins. Check shangri-la.com/dubai for more. Some guest registrations stay private for compliance.

Job Title

Passport Processor

Responsibilities

  • Enter guest details into CID system.
  • Maintain lobby clean and welcoming.
  • Work 40 hours a week rotating.
  • Direct guests to available staff.
  • Give local info and translate Arabic.
  • Ensure refreshment quality.
  • Print and file reports.
  • Build guest loyalty.
  • Handle flow smoothly.
  • Follow service standards.

Requirements

Education

High school.

Experience

1 year experience in Front office ops.

Qualifications

  • Bilingual Arabic/English.
  • Can work in UAE.

Skills

  • Input data accurate.
  • Communicate courteous.
  • Organize lobby.
  • Stay professional.
  • Work flexible shifts.

Knowledge

  • CID registration.
  • Guest loyalty.
  • Local attractions.
  • Hospitality standards.
  • Translation basics.

Applicant Location

On-site in Dubai, UAE. Local hires preferred.

Application Procedure

To apply, download the Job Info app from the Google Play Store and submit your application through the app.

Note

If you are shortlisted for a job, you will get an email related to the test and interview schedule at your email and registered mobile number or directly on the job info app. Make sure your contact info is correct and that you are visiting your email and app notices as often as possible so you do not miss any crucial updates regarding your app status. If you have questions, visit the company website or classifiedjobs for more related roles.

Disclaimer

We are only a job posting platform and not directly involved in the hiring process. The hiring company handles all selections and interviews. Please apply through the official application link provided.

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