An exciting job opportunity has been announced at Aldar Education (New School) for the role of Parent Relation Executive in Abu Dhabi. This vacancy was announced on 6 December 2023. Desiorus candidates should hurriedly grab this opportunity by submitting their applications now.
Responsibilities of Parent Relation Executive
The responsibilities of the role of:-
Main Duties
- Overall responsibility of Enrolments and Registration for the School, working closely with the Senior Leadership within the School and HQ Enrolments.
- Manage accurate data on applications, enrolments, and registrations to ensure accurate figures are available daily.
- Meet with enrolled parents, explain registration procedures, curriculum, fee structure, ADEK regulations and ensure all documentation is completed effectively.
- Respond to registration enquiries, telephone calls and emails in a timely and courteous manner.
- Oversee the assessments process with the academic team as required, to ensure the enrolment process is efficient.
- Oversee the waiting list (if applicable), maintain standard communication with the waitlisted parents in a timely manners and update on the application status accordingly.
- Manage the registration files for all new and existing students.
Specific Duties
- Keep up to date with the rules and regulations of ADEK and ensure compliance during the enrolment and completing the registration process.
- Managing eSIS (student information system) including student registration, withdrawals, transfers, and pre transition.
- Develop and maintain strong relationship with ADEK’s student’s affairs department.
- Ensure all parent facing areas are attractive, uncluttered and convey a welcoming environment to students and parents.
- Attend SLT meetings when required to update on enrolments at the School.
- Work with the PRE to identify strategies for attracting new enrolments and student retention.
- Manage the reenrollment process for existing parents in conjunction with the PRE, providing regular analysis of the updates to the Head of Enrolments and Principal.
- Provide the Head of Enrolments with weekly and monthly reports and projections on enrolments.
- Attend networking events to promote the School.
- Organise and attend enrolment events for the School.
- Develop and maintain strong partnerships with feeder nurseries and schools.
- Represent the ethos and standard of excellence of Aldar Education Schools to all prospective parents.
- Ensure that Aldar Education Schools procedures and codes of conduct are always followed.
- Initiate effort and energy beyond the typical workday
- Perform other duties as requested by direct and dotted line reporting managers/ supervisors.
- To work collaboratively with the Admissions executive to take on additional tasks when requited to support Enrolments and Registration and to provide cover in the absence of the other team member.
- Perform all other duties as requested by direct and dotted line reporting managers/ supervisors in a timely manner.
Job Requirements of Parent Relation Executive
The Requirements of Parent Relation Executive at Aldar Education are as under:
- Bachelor Degree required.
- A minimum of 2 years of experience in a customer focused role in the region.
- Experience as Admissions/Registrar in the education field.
- Strong ESIS/ student affairs experience.
- Previous experience in data management.
Skills & Knowledge Desired
- Fluent English communication skills, written and oral in order to deliver clear, proactive and effective two way communication.
- Arabic speaker is preferable.
- Strong interpersonal skills to aid in daily contact with parents in a diverse multi cultural environment.
- Ability to work flexibly as a member of a team.
- Result driven.
- Ability to analyse information in a systematic manner to make informed decisions.
- Ability to create a culture of continuous learning and knowledge sharing.
- Collaboration and teamwork.
- Shows positivity when faced with change, embracing it fully.
- Acts in a socially responsible manner.
- Excellent office management skills.
- Approachable, professional, calm and knowledgeable.
- Able to deal professionally with a range of stakeholders.
- Knowledge of child protection and safeguarding.
- A clean enhanced Disclosure and Barring Services check or police check.