Outlet Manager, Jumeirah Living Marina Gate UAE

Jumeirah Group presently has a job opening for eligible candidate for position of an Outlet Manager. The aspiring candidate will work at Jumeirah Living Marina Gate (subsidiary of Jumeirah Group). This job has been posted by Jumeirah Group on 11 November 2023 and is now open for all desirous candidates.

Job Purpose of An Outlet Manager

To plan, organize and direct all processes of the outlet to ensure the outlet provides quality food and beverage service that is consistent with the SBU’s SOP and achieves maximum revenue and profit in line budgeted and forecasted projections.

Duties of An Outlet Manager

• Ensures that all colleagues’ activities adhere to and support the Company Quality Standards.
• Applies creative solutions and proposes ideas to grow, develop and improve the business.
• To prepare the department budget and the sales and marketing plans.
• Achieves sales and profit targets and enhances the margins through effective stock management and minimizing controllable costs.
• Conducts regular team briefings and meetings.
• Ensures the highest levels of service and courtesy are provided to guests.
• Maintains departmental Standard Operating Procedures and ensures that all colleagues have a working knowledge and always follow the SOPs all.
• Ensures that an effective link is maintained between kitchen and service areas.
• Manages the level, consistency, and quality of table and/ or counter service of all menu items.
• Ensures that all outlet processes adhere to all food hygiene regulations and procedures.
• Consistently monitors quality of food and beverages being served and service quality, escalating any major problems or complaints to Senior Management.
• Actively promotes the use of up selling techniques within outlet to exceed guest expectations and increase revenue.
• Provides specialist advice to guests and colleagues on food and beverages.
• Actively seeks and reviews guest feedback in regard to food quality, service, and overall satisfaction and takes appropriate and timely action.
• To conduct performance appraisals for all employees in the outlet to discuss existing performance and areas of improvement.
• Takes full responsibility of the outlet.

Who Can Apply?

Qualification

• Diploma in Hotel Catering / Diploma in Hotel Management from Leading worldwide Hotel Schools.

Experience

• Minimum 3 years as Assistant Outlet Manager or 1 Year as Outlet Manager.
• Experience in Managing multicultural work force.

Certification

• Certificate in Wines, Spirits and Alcoholic beverages (WSET Level 4 or international equivalent).
• HACCP Certified.

Skills & Knowledge Desired

• Detailed Food and Beverage knowledge (within a Quality Luxury Brand).
• Track record in working his / her way up to current position (succession plan / development within a Quality Luxury Brand).
• Ability to forecast business volumes as per occupancy.
• Proven track record in successfully launching new concepts.
• Lead by Example attitude.

Assistant Outlet Manager, Jumeirah Mina A’ Salam Hotel UAE