Job Detail
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Job ID 5021
- Career Level Intermediate
- Experience Fresh
- Gender Female|Male
Job Description
Rixos The Palm Hotel & Suites is presently hiring suitably qualified and experienced candidate for the job role of Outlet Manager (Pool & Beach). As an Outlet Manager, you will be responsible for providing excellent guest service and maintain overall efficiency of set standards for the function.
Responsibilities of Outlet Manager
- To assign responsibilities to subordinates and to check their performance periodically.
- To assist in the operation and be visible during entire meal period.
- To establish and strictly adhere to the par stocks for all operating equipment and supplies, to ensure that the outlet is adequately equipped.
- To ensure that the monthly forecasted food and beverage revenue figures are achieve.
- To strictly adhere to the establish operating expenses and that all costs are control.
- To ensure that the Restaurant is manage efficiently according to the establish concept statements.
- To conduct and assist the Back of House Manager / Chief Steward in monthly inventory checks on all operating equipment and supplies.
- To carry out monthly, quarterly, bi‑yearly, yearly inventory of operating equipment.
- To control the requisitioning, storage and careful use of all operating equipment and supplies.
- To conduct daily pre‑shift briefings to employees on preparation, service and menu.
- To attend twice a month Food and Beverage Meeting and Daily Operations Meeting.
- To conduct monthly employee meetings and provide a summary with issues / solutions to Director of Food and Beverage.
- To liaise with the Kitchen and Beverage department on daily operation and quality.
- To handle all guest complaints, requests and enquiries on food, beverage and service.
- To ensure a staff member is always available on assisting guest inquiries.
- To identify in conjunction with the Director of Food and Beverage market needs and trends.
Requirements of Outlet Manager
- Bachelors degree in hospitality management or tourism.
- Minimum of 2-4 years’ experience in hotel.
- Experience in the GCC and/or Middle East Region is a plus.
Skills and Knowledge Desired
- Excellent communication skills, both written and verbal required.
- Be committed to exceeding guest expectations.
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