Outlet General Manager, Jumeirah Al Naseem UAE

Jumeirah Group presently has job opening for eligible candidate for position of an Outlet General Manager. The aspiring candidate will work at Jumeirah Al Naseem (a subsidiary of Jumeirah Group) in Dubai. This job has been posted by Jumeirah Group on 5 October 2023 and is now open for all desirous candidates.

Job Purpose of An Outlet General Manager

Oversee the overall operations, profitability, and customer satisfaction of a specific outlet or location within a business.

Duties of An Outlet General Manager

• Manages the day-to-day operations of the outlet providing guidance, encouraging teamwork, and facilitating related professional work processes.
• Achieve high performance standards and liaise with internal and external parties at the appropriate levels to ensure smooth flow of operations.
• Develops the annual outlet business plan, revenue targets and expense budgets and present for review with the Director of F&B to ensure this is in line with Jumeirah Group policies.
• Monitors customer satisfaction and respond to customer feedback and complaints ensuring procedures are followed to preserve the restaurants.
• Monitors and forecast progress against the plan throughout the year and initiate corrective actions, if required, to drive optimal performance and achieve financial and other business targets.
• Ensures Guests’ dining experience by maintaining consistently high personalised service standards, good food quality and presentation, in line with their expectations.
• Attracts patrons by developing and implementing marketing, advertising, public and community relations programs, evaluating program results; identifying and tracking changing demands.
• Monitors reports, customer feedback, competitor activities and industry trends to ensure the restaurant concepts, services and menus deliver required business results.

What You’ll Do More?

• Maintains professional and technical knowledge by tracking emerging trends in the restaurant industry.
• Attending educational workshops, reviewing professional publications, and establishing personal networks to stay up to date with international trends and to ensure the competitive advantage of the restaurant.
• Ensures purchasing, stock control and food cost control, selecting good value high quality products in line with the outlet budgets.
• Maintaining availability whilst minimising waste and loss.
• Ensures compliance to all relevant Health, Safety and Environment management procedures and controls within a defined area of activity.
• Recommends continuous improvements to departmental policies, processes, and procedures.
• Provide instructions and guidance to subordinates for successful implementation where necessary.
• Monitor’s manager’s adherence to policies so that work is carried out in a controlled manner while delivering a quality service to guests.
• Perform related tasks and duties as assigned and deemed responsible by management.

Who Can Apply?

Qualification

• Bachelor’s Degree in Hospitality, Business or any relevant field from an accredited College or University.

Experience

• Minimum of 5 years’ experience in relevant role.
• 3 years of international luxury hospitality industry in managerial position.
• Experience working in a multi-cultural environment.

About the Benefits

• An attractive tax free salary.
• Generous F&B benefits.
• Reduced hotel rates across the globe.
• Excellent leave and health care package.
• Flights home, life insurance and other employee benefits.

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