Operations Support Coordinator National Oilwell Varco UAE

National Oilwell Varco (NOV) presently has a job opening for eligible candidate for position of a Operations Support (WSS, Customer Order Processing) in Dubai. Successful candidate is required to handle customer order processing with regular follow-up with Manufacturing, support in logistics and inventory management.

Job Duties of Operations Support Coordinator

• Ensure highest standards of HSE.
• Fully accountable for Solids Control & Waste Management P&L account through-out the region.
• Ensure service quality is continually enhanced.
• Develop and motivate staff to ensure consistently high standards of performance and effectiveness.
• Responsible for the quotation of all Spares & Equipment’s as required by the customer.
• Utilise your collaboration skills in liaison with peers and key stakeholders to solve problems.
• Improving performance to achieve business targets and customer satisfaction.
• Ability to drive continual improvement processes working with various disciplines.
• Ensuring a smooth and timely transition from customer order to customer delivery.
• Provision of quotations in a timely manner to our clients.
• Supply supportive information to customer enquiries.
• Following up quotations submitted on a regular basis.
• Assist if required with expediting overdue orders.
• Overview customer orders and report any delays to Supervisor.
• Processing customer orders into our system in a proactive manner to maintain output and performance indicator spread sheets.
• Proactively work with purchasing to assist with the review of stock levels.
• Notify our clients of any delays in a courteous manner.
• Maintain and update ERP Systems.
• Actively promote HSE.
• Support adequately the whole region.
• Manage the implementation of company policies regarding compliance, timekeeping, holiday planning, performance reviews and disciplinary procedures.
• Promotion and implementation of training at all levels of our organization.
• Support in logistics requirements
• Handle Asset Management (TAT) in ERP system
• To engage in any other activity within his / her capability as requested by line management.

Job Requirements For Operations Support Coordinator

The eligibility requirements for the role of Operations Support Coordinator are as under.

Qualification & Experience

Essential

• Minimum two years experience in similar job of customer order processing and logistics.
• Minimum Graduate Qualification
• Microsoft Office – Good knowledge
• High level English profeciency – verbal and written
• Experience in ERP Packager.

Desirable

• Minimum three to Four years’ experience.
• JDE Experience.

Job ID

• 24263

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