Operations Officer Dubai Ports (DP) World UAE

Full time @Jumeirah Group posted 1 year ago
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Job Description

An Operations Officer at Dubai Ports (DP World) will be responsible to manage all operational aspects of CARGOES Finance products and day to day transactions in interaction with internal and external stakeholder. This is a customer-facing role.

Responsibilites of Operations Officer

  • Manage end-to-end client onboarding, transaction execution and monitoring, communication with clients & FIs as well internal stakeholders to ensure the service is delivered as per the guidelines set (sales, compliance, credit, product, etc.)  to resolve exceptional cases.
  • Manage all transactions on the platform and monitoring transactions.
  • Build long term relationships with key contacts at target customers and be readily available for transactional operational support.
  • Liaise with Financial Institutions where applicable to resolve client issues in a timely & efficient manner.
  • Generate system reports for analysis.
  • Collect feedback from customers and notify them of any internal and external process changes.
  • Ensure all operational controls are executed as per Policy and Procedure.
  • Highlight risks/incidents impacting business with relevant stakeholders.
  • Act as an ambassador for the Company at all times when working.
  • Promoting and demonstrating positive behaviours in harmony with the Company’s Principles, values and culture.
  • Understanding and following the Company’s Code of Conduct and Ethics policies.
  • Perform other related duties as assigned.

Eligibility Requirements

The eligibility requirements for role of an Operations Officer are as under:

  • Bachelor’s Degree in Business Administration, Marketing, Accounts or Finance and Banking.
  • Have more than 3-5 years’ experience in Trade Finance or Corporate & Commercial Banking operations.
  • Experience with Non-Bank Financial Institutions / Trade Finance Funds is a plus.

Skills Desired

  • Excellent knowledge in Trade Finance products.
  • Patience and the ability to tactfully handle customer queries.
  • Problem solving attitude.
  • Ability to work independently without supervision.

Trade Finance Operations Officer Abu Dhabi Commercial Bank

Employees Affairs Senior Executive Dubai Ports (DP) World UAE

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