Operations Manager Transguard Group Dubai UAE

Transguard Group is currently recruiting for job position of an Operations Manager – Delivery Services to join their team in Dubai, UAE. Transguard Group was established in 2001 and has diversified significantly. Group leads in the fields of Cash Services, Security Services, Manpower Services / Workforce Solutions, Facilities Management & Aviation. Transguard Group is the UAE’s most trusted business support and outsourcing provider and has a large, dynamic and culturally diverse work force with almost 61,000 employees.

Job Purpose of Operations Manager – Delivery Services at Transguard Group Dubai (UAE)

An Operations Manager at Transguard Group  is responsible for the daily Operational Management of the delivery services division within the wider transport BU. He is also responsible for the Operational KPIs to achieve highest level of service and manage the overall cost and service levels to both internal and external clients.

Duties of Operations Manager

• Plays a key role in the Commercial Management of the BU from contract delivery, service level management and operational delivery in line with the FS – resulting in an overall profitable BU.
• Works with the Business units to improve the overall service to internal customer.
• Maintaining the desired level of performance to the end user TG client.
• Maintains the cost control and Operational metrics to achieve the overall BU Commercial and Internal Scorecard requirements.

What you’ll do

• Accountable for the Operational P&L, monitoring the annual spend against budget and reporting on variances.
• Responsible for executing vehicle scheduling, route planning and managing transport for delivery services.
• Manage daily operations ensuring drivers daily schedules are planned and optimized to achieve the BU standard KPI benchmarks in all areas.
• Play a key role in the development of the strategic growth plans for the domestic delivery market.
• Contribute to expanding the scope of the delivery network and develop and industry image as a best-in-class logistics service.
• Consistently achieve and exceed the delivery services network targets.
• Deliver an overall profitable BU.

Education & Experience

• Degree in Logistics.
• 7 years of experience in the Delivery/Logistics industry, including 5 years in a Management role.
• Experience in parcel delivery sector.
• Proven work experience as an Operations/Transportation Manager or similar role.

Knowledge & Skills

• Solid Knowledge of supply chain management.
• Familiarity with Logistics or transport software planning systems.
• Experience in Optimizing employees’ talent to support the company’s goals.
• Demonstrated effective leadership in managing a transport team.
• Demonstrated ability to conduct coaching with employees and manage the team’s performance.
• Proven track record in guiding employees’ growth and development.

Executive Coordinating & Follow up Department of Islamic Affairs

Tagged as: Operation Manager