Operations Coordinator Tiffany & Co Dubai

Operations Coordinator at Tiffany & Co in Tiffany & Company, Office, Jumeirah Emirates Office Tower, 1/2, 13a Street, Dubai, UAE will be the heart of the back of house operations in a Tiffany store. The Operations Professional has strong communication and problem-solving skills and works effectively with client advisors, management, corporate partners, and clients to drive store sales and profitability. This is an Intermediate level full time job. And salary can range between 6000-12000 AED/month.

Responsibilities

• Operational Excellence:
• Champion Operational efficiency and effectiveness
• Complete daily tasks such as order fulfillment, shipping, receiving and replenishment, cleaning jewelry, transferring merchandise, taking in jewelry repairs, and cleaning merchandise, following company operational policies and procedures.
• Supervise and reconcile merchandise inventory, using reports and systems to assess inventory accuracy, report discrepancies to management or corporate partners.
• Partner and communicate effectively with client advisors, management, and clients to respond and follow up on requests for assistance in product and service information, service, repairs, shipping, and inventory quickly and accurately.
• Service:
• Elevate in store experience consistently delivering memorable moments.
• Demonstrate passion as a Tiffany brand ambassador by providing the Tiffany Touch during every client interaction.
• Demonstrate Client Experience Behaviors identified within the NPS program.
• Implement standard methodologies by optimizing hospitality and store amenities to create outstanding experiences and act on NPS performance and client feedback.
• Apply deep knowledge of product, service, and care and handling instructions to increase client satisfaction during each interaction.
• Support Company operations efficiency objectives by ensuring all activities improve efficiency and by providing feedback on process changes through appropriate channels.
• Challenge the standards to seek continuous improvement.
• Sales:
• Deepen the relationship with their clients to drive lifetime dedication and spend.
• Carry out operations functions to support the store in consistently achieving or exceed monthly, quarterly, and annual commercial targets.
• Collect data during client interactions to cultivate new and existing clients.
• Optimally handle internal and external phone and e-mail correspondence and partner with Client Advisors and management to generate sales opportunities.

Requirements for Role of Operations Coordinator

• Bachelor’s degree in business administration, operations management, logistics, or a related field
• 3 years of experience in operations, project coordination, administration, or a similar role.

Private Client Manager Tiffany & Co Dubai