Operational Engineer L 2 Emirates Airline

Emirates Airlines is hiring skilled and motivated candidate for the job role of Operational Engineer L 2 in Dubai. The successful candidate role is to lead and oversee Cybersecurity incident analysis, activity monitoring and investigations within a shift. Role holder will handle advanced incidents and service requests and guide Level 1 engineers to provide expertise in complex troubleshooting scenarios. Role holder will also coordinate with escalation engineers on the investigation and resolution of critical cybersecurity incidents as well as ensure accurate triage, timely escalation, and resolution within SLAs.

Duties of Operational Engineer L 2

• Address escalated incidents and service requests.
• Guide Level 1 engineers in troubleshooting and ensure timely resolution of escalated issues.
• Maintain clear documentation of complex incidents.
• Monitor external threat data sources to maintain accurate cyber network defence threat conditions and determine which security issues may have an impact on the enterprise.
• Perform a detailed analysis of cyber threat adversaries and recommend preventative countermeasures.
• Assess and identify Advance Persistent Threat (APT) activities.
• Maintain and support the shift log for effective shift handover.
• Monitor and review triage activities performed by the L1 analysts and ensure accurate closure.
• Assist in creating playbooks and updating the knowledge base repository.

Requirements for Role of Operational Engineer L 2

The requirements for the job role of Operational Engineer L 2 are as under:

• A degree or Honours (12+3 or equivalent) in Computer Science, Information Systems, Engineering, Telecommunications, or other related scientific or technical discipline is desired.
• 3+ years’ experience in a cross-functional and interdisciplinary team. GIAC Certified Incident Handler (GCIH) or equivalent certification is mandatory.

Skills And Knowledge Desired

• Proficiency in conducting in-depth analysis of advanced threats, including malware reverse engineering and understanding sophisticated attack technique.
• Ability to leverage automation tools and orchestration platforms to streamline and enhance incident response processes. 
• Expertise in forensic analysis techniques to investigate and trace the source of security incidents, including analysing system logs and digital artefacts.
• Skill in identifying and assessing vulnerabilities in systems, networks, and applications, and collaborating with teams to implement effective remediation strategies. 
• Ability to lead and mentor junior analysts, providing guidance during incidents, sharing knowledge, and contributing to the continuous improvement of the CSOC team. 
• Threat Detection and Response (CSOC): Able to analyse security alerts and differentiate false positives. Advanced proficiency in administration and configuration of SIEM, EDR, and other security Platforms.
• Infrastructure Protection: Proficiency in advanced firewall configurations and intrusion detection systems. 
• Identity: Understanding of advanced IAM configurations and role-based access controls.
• Advanced understanding of an Enterprise IT Cybersecurity operational environment.
• Understanding of the latest security principles, techniques, and protocols.
• Clear thinking and ability to deal with escalations effectively.
• Knowledge of database and operating system security.
• Knowledge of web servers, operating systems, and network protocols.
• Excellent verbal and written communication skills.
• Ability to triage and escalate effectively.

Travel Consultant Arabic speaker Emirates Airline

Tagged as: Operation Administrator