Nursing Excellence Specialist SSMC Abu Dhabi

Sheikh Shakhbout Medical City

Nursing Excellence Specialist in Nursing Quality at SSMC in Sheikh Shakhbout Medical City, Abu Dhabi, UAE is responsible for the coordination of all activities related to Nursing Excellence that includes maintenance of clinical integrity and regulatory compliance, the National Database for Nursing Quality Indicators (NDNQI), Magnet and Joint commission accreditation/reaccreditation, and DOH related monitoring.  The role may also involve data collection/monitoring of measures identified by Nurse Leaders as a priority to identify improvement opportunities. This is an Intermediate level full time job. And salary can range between 10000-20000 AED/month.

Responsibilities of Nursing Excellence Specialist

  • Promotes the culture of Nursing Excellence, utilizing Magnet principles.
  • Assists in Joint commission and Magnet preparedness, accreditation and re-accreditation.
  • Collaborates with nursing leadership in ensuring staff adheres to the organization’s internal policies/standards.
  • Assists with audits for clinical oversight that evaluates the adherence of compliance to the standards of nursing practice.
  • Ensures provision of a clean and safe work environment that minimizes risks to patients, visitors, other staff & self.
  • Identifies faulty and defective equipment and furniture, removes from service & takes corrective action.
  • Monitors staff performance, providing regular constructive feedback, coaching, guidance & support to team members.
  • Identifies gaps in nursing practice that are addressed through the review of standards, current evidence, review of policy for consistency of content with practice & communicates training needs in conjunction with the Clinical Resource Nurse and Manager to the professional development team for staff training as well as follow-up.
  • Provides guidance in the process of development of action plans with the nursing leader(s).
  •  Develops and implements quality strategies to solve care system deficiencies and evaluates their effectiveness.
  • Responds to all levels of emergencies according to the organization’s policies and procedures
  • Participates as a leader or co-leader or member in interdisciplinary teams and Performance.
  • Improvement Projects for evaluation and improvement of processes and clinical practice.
  • Provides support and mentorship to nursing staff during the Performance Improvement Projects.
  • Provides awareness and education to all/relevant nursing staff on the Nurse Sensitive measures.
  •  Delegates  to the nursing team in response to an emergency.

Data Management

  • Develops an annual data collection plan in line with Nursing Department Strategy.
  • Maintains the Nursing Department database for the selected unit and /or specialty-specific indicators.
  • Provides tracked, trended and actionable data in a timely manner and creates mechanism to make data available to SSMC Nurse Leaders and Managers as appropriate.
  • Acts as the primary point of contact between NDNQI and Sheikh Shakhbout Medical City, including the of the NDNQI site coordinator and RN satisfaction survey coordinator.
  • Shares, disseminates and utilizes information and resources from the NDNQI website to ensure staying up to date with NDNQI requirements and recommendations.
  • Ensures maintaining the security of the NDNQI website, this includes granting site access, tutorial permissions & changing roles.
  • Works collaboratively with Material Management, Legal Affairs & Nursing to ensure the validity of NDNQI contract with Press Ganey and alerts relevant stakeholders of the expiry date.
  • Collects/supervises accurate data collection and submission, ensuring that all data submitted conforms to NDNQI reporting requirements.
  • Analyzes/interprets and disseminates NDNQI results and reports on timely manner.
  • Develops and/or facilitates the development of action plans for measures not meeting the selected benchmark.
  • Uses data to identify improvement opportunities and works collaboratively with members of the multidisciplinary team.
  •  Works collaboratively with nursing units to identify the unit and/or specialty-specific indicators, other than NDNQI & facilitates monitoring, reporting, data analysis, action plan and performance improvement.

Accountabilities

  • Responds to all levels of emergencies according to the organization’s policies and procedures.
  • Provides comprehensive reports related to unit/departmental results/reports as required.
  • Completes appropriate documentation according to organization policy.
  • Monitors unit and departmental results and if variances are identified, initiates corrective measures as required.
  • Promotes and audits compliance with the organization’s Infection Control policies.
  • Monitors and audits compliance with organization documentation standards.
  • Reports Adverse Drug Reactions (ADRs) and Medication errors in accordance with organization policy.
  • Identifies, investigates, reports & implements corrective action for incidents or complaints as appropriate.
  • Demonstrates evidence of mandatory and unit-specific competencies completion, accredited and non-accredited Continuing Nursing Education (CNE) Units DOH and organization requirements & ongoing professional development in leadership and management.
  • Maintains own Professional Portfolio as per DOH policy.
  • Maintains ongoing clinical knowledge through internal/external training programs, provides interpretation of knowledge and direction to staff.

Requirements for Role of Nursing Excellence Specialist

  • Bachelor of Science degree in nursing.
  • MSc in nursing/Quality/Healthcare/management or administration field is desirable.
  • 6 years’ experience post qualification in a relevant setting.
  • NLT 2 years’ experience as Nursing excellence specialist / NDNQI site coordinator or co-site coordinator.
  • Valid/current national license.
  • BLS certification.
  • Experience in a Magnet or Pathway to Excellence hospital.
  • Lead quality improvement projects/initiatives at department level.

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