American Hospital
Nurse Manager in Advanced Rehab and Endoscopy Unit at American Hospital in 19th Street, Dubai, UAE will manages patient care unit 24 hours a day. Oversees the planning, implementing, supervising & evaluating the delivery of patient-centered care within established institution’s policies, procedures, guidelines & standards of professional nursing practice. Rounds three times a day on all patients of their unit and performs interventions as needed for the patients and families. Coordinates the care needed for a patient with different disciplines. Covers nurses when sick leave arises. This is done through the management of human, financial & other resources; professional development of oneself and subordinates; involvement in strategic planning and fostering interdisciplinary and collaborative relationships. Enforces Joint Commission International (JCI) requirements, including but not limited to International Patient Safety Goals & national and international standards. This is a Senior level full time job. And salary can range between 15000-30000 AED/month.
Responsibilities of Nurse Manager
- Assists nursing staff in the development of clinical decision-making and problem-solving skills through case consultation, clinical demonstration, case review, bedside rounds, etc.
- Acts as a role model in the application of standards and philosophy of nursing practice.
- Ensures that nursing practice includes physical, psychological, social & cultural dimensions utilizing the nursing process with consideration to the developmental and maturational needs of patients.
- Assumes responsibility for infection control, safety & comfort of patients.
- Provides input in formulating patient care policies and procedures.
- Oversees collaboration with multidisciplinary health care team and coordination of medical and nursing management of patient care.
- Evaluates all nursing activities related to patient care.
- Evaluates the integration of the nursing process: identification of patient problem(s), implementation of plan of care and evaluation of patient progress toward desired outcomes(s).
- Provides direction and guidance in the delivery of patient care, incorporating outcomes and research evidence to guide practice.
- Promotes, oversees & monitors unit patient /family education processes.
- Monitors compliance for accurate reporting and documentation of all patient care.
- Follows-up with subordinates to make sure they implement them in their daily activities.
- Demonstrates responsibility for meeting Joint Commission International Accreditation (JCIA) mandatory education (e.g., fire, safety, infection control and others).
- Participates in collecting and/or reviewing data to enhance services within the department and makes recommendations to modify the unit’s clinical practice based on Quality Improvement (QI) findings.
What you will do more
- Adheres to privacy, confidentiality & security policies and procedures related to Protected Health Information (PHI) or other sensitive and personal information.
- Promotes incident and customer complaint reporting to improve patient and family care.
- Investigates all incidents and customer complaints.
- Initiates risk management processes suited to the needs of patients in the unit.
- Ensures safe handling & administration of Narcotic/ Controlled Drugs and documentation as directed by policies and procedures.
- Involves the patient, significant others and healthcare provider in the patient’s plan of care and education.
- Provides and supports direct culturally acceptable care for patients and families.
- Implements and evaluates new and creative approaches to meeting improvement goals.
- Corrects or reports unsafe conditions to the appropriate departments.
Operational Management for Nurse Manager
- Ensures appropriate staffing:
- Assigns staff to patients daily according to acuity level.
- Plans and updates staffing weekly according to nursing hours.
- Maintains required staffing patterns, meeting continuity of care and acuity level on a 24-hour basis.
- Ensures proper skill mix.
- Controls overtime.
- Plans for the use of labour (vacation plans) by projecting needs over the calendar year.
- Ensures availability and maintenance of supplies and equipment to meet patient care needs.
- Plans for the use of material resources by projecting needs over the calendar year.
- Submits monthly and annual reports on a timely basis.
- Assists with developing priorities, goals & action plans.
- Builds and initiates a Balanced Score Card.
- Serves as a resource person to subordinates in issues related to operating the unit on a 24-hour basis.
- Participates in performance improvement activities and ensures that quality services are provided.
- Reviews workflow processes pertinent to own work unit and implements changes as appropriate to evolving conditions and technologies.
Administrative
- Enforces attendance policies.
- Implements sick leave policies.
- Manages vacation scheduling.
- Oversees new employee orientation as well as the preceptorship and mentorship programs to maximize efficient outcomes.
- Develops, reviews, disseminates & implements American Hospital Dubai’s policies and procedures.
- Explains personnel policies to employees and ensure adherence to policies.
- Maintains required (patient or non-patient-related) records, data, reports & statistics for administrative purposes.
- Supports the administrative structure of the unit and department.
- Communicates using established organizational channels.
Staff Development and Management
- Ensures establishment of responsibilities and identification of priorities and performance standards.
- Allocates and delegates tasks effectively.
- Communicates individual goals clearly.
- Encourages and assists staff to deal appropriately with conflict.
- Conducts and contributes to staff meetings.
- Supports the Human Resources activities of the department regarding training, professional development, mentoring & counselling.
- Performs evaluations of nursing staff.
- Monitors and evaluates nursing personnel per established evaluation criteria and personnel policies.
- Provides constructive feedback and support to subordinates to assist them in improving their performance.
- Invests in the development of the staff nurses on the assigned unit, by providing support & feedback.
- Encourages critical thinking and evidence-based nursing practice.
- Implements specific disciplinary activities and carry out corrective measure, as well as submitting complete investigative reports as delegated.
- Recommends staff deserving recognition and reward for motivation and exceptional performance.
- Supports the creation of an environment fostering creativity and professional judgment, promotes staff growth and initiative, nurtures high morale & meets employee’s goals and objectives.
- Conducts ongoing assessments of staff educational needs and establishes in-service/development programs to meet these needs.
- Coordinates the development, implementation & expansion of learning opportunities/skills development for all the unit staff.
- Monitors and assesses staff knowledge of emergency care.
- Facilitates opportunities for nursing staff to improve and/or expand clinical knowledge and skills.
- Identifies needs and implements staff education activities for the use of new equipment and /or technologies.
- Assesses and monitors staff competency.
- Coordinates competency–based validation of nursing staff for unit-specific procedures.
- Collaborates with other departments (Human Resources and Clinical Educators etc.) towards the development and coaching of subordinates to accomplish unit goals and objectives.
Unit Specific
- Performing tracheostomy tube care to maintain airway patency and prevent complications.
- Conducting tracheostomy suctioning to clear airway secretions and ensure proper respiratory function.
- Handling bowel training programs for patients and developing individualized plans to improve and regulate bowel function.
- Implementing Swallowing and Aspiration Precautions to minimize the risk of respiratory complications in patients with swallowing difficulties.
- Facilitating voiding trials to assess and promote urinary continence in patients, contributing to effective bladder management and overall patient well-being.
- Assisting in Endoscopic Retrograde Cholangio Pancreatography (ERCP) for diagnosing and treating issues in the bile and pancreatic ducts.
- Assisting in Endoscopic Ultrasound for detailed imaging of organs within the abdomen.
- Assisting in Esophageal Gastro Duodenoscopy to examine the upper gastrointestinal tract.
Requirements for Role of Nurse Manager
- Bachelor’s degree in nursing (minimum of three (3) years full-time course duration) or
- Degree in Nursing (minimum two (2) years course duration) and Registration as a Registered Nurse from Canada, USA, UK, Ireland, South Africa, New Zealand and Australia.
- For UAE nationals graduates of UAE or non-UAE universities are exempted from the experience and clinical training requirements for the applied title. (UAE nationals must submit a copy of their birth certificate and the mother’s family book).
- Non-UAE national graduates from UAE universities are required to successfully complete six (6) months of clinical training post-graduation in an APS health facility (except for Registered and assistant Nurse titles).
- Must hold a valid License/Registration to practice in their home country and/or country of last employment (where applicable).
- Must hold a minimum of a valid Basic Life Support (BLS) Certification or others according to the scope of practice.
- Post Graduate Qualification in Nursing Management/Advanced Clinical Specialty preferable
- Certificate in Wound Management or
- Masters in Wound Care Management.
- Minimum of 7 years of nursing experience in Inpatient Nursing.
- Minimum of 3 years of Managerial Experience in Inpatient Nursing Advanced Rehab Unit and Endoscopy.
- Private hospital experience is a plus.
Skills And Knowledge Desired
- Knowledge of Joint Commission International Accreditation (JCIA)
- Skills in leadership and management.
- Ability to speak English fluently.