Network & Operations Manager, Emarat UAE

  • Full time
  • Dubai, UAE
  • Posted 7 months ago
  • 10000-30000 AED / Month

Emarat, Emirates General Petroleum Corporation

Emirates General Petroleum Corporation (Emarat) presently requires suitable candidate for job position of a Senior Manager Network & Operations in Dubai, UAE. Emarat is a multi channel power and energy company with a much loved network of service stations and fuel depots across Dubai and the Northern Emirates. Emarat was founded in 1981 in the UAE as a modern fuel services company that has commercial fuel and petrol products. They meet the day to day petrol and LPG needs of millions of people while also helping to keep the engines of Industry running with fleet solutions, aviation fuel and commercial fuel services. Emarat is best known for its more than 89 service stations in Dubai and Northern Emirates and also offers a broad range of services including gas products and aviation fuel.

Job Purpose of A Network & Operations Manager

To direct and oversee activities of Network and Operations Section ensuring the highest level of technology availability through operational excellence, proactive monitoring and problem management with the overall objective of improving the efficiency of EMARAT’s business activities.

Your Job Duties As A Network & Operations Manager At Emarat Dubai (UAE)

Planning & Implementation

  • Ensures business processes and work activities, relevant to position, are planned in compliance with EMARAT policy, procedures and best practice to achieve business objectives.
  • Conducts periodic review of policy, procedures and practices, relevant to position, to identify opportunities for improvement and engagement in best practice.
  • Generates reports as per management request, timely to meet company and department requirements, policies and standards.


  • Contributes to preparation of departmental business, operating plans and capital expenditure budget, in alignment with the key corporate goals.
  • Analyze cash flow, cost controls and expenses within own Section towards optimum utilization of company’s resource.
  • Reviews and responds to queries related to expenditure reports and provides justification for any budget overspend.

Service Design & Delivery

  • Designs, recommends and implements corporate networks, hardware, and databases aligned to standard operating procedures and as per industry best practice.
  • Establishes level of service standards and operating policies for overall service and system availability.
  • Coordinates in monitoring processes related to service delivery and continual service improvement.

IT Governance

  • Oversees life cycle of all IT assets and ensures their proper upkeep through regular servicing.
  • Oversees routine house keeping such as backup, restore and other data center activities.
  • Engages and supports research of state of the art IT infrastructure and services solutions to improve the efficiency and productivity of EMARAT’s operations.

What Will you Do More?

Program Management

  • Participates in meetings, understanding Emarat’s Business applications and providing expertise regarding IT Infrastructure requirement.
  • Manages Network & Operations projects covering initiation, control and closure.
  • Manages allocation of resources to projects and utilize them easily.
  • Ensure results achieved to time, within budget adhering to quality standards for all the projects


  • Oversees the documentation of systems, policies and standards.
  • Provides guide to team members to conform to gain standards.
  • Oversee the documentation of system management procedures, trouble shooting, tuning and capacity planning of all servers, client machines and networks.

Stakeholder Management

  • Maintains effective relationships with technology vendors and similar technology installations within UAE, to share information as appropriate required to meet EMARAT’s business and operational objectives.
  • Works effectively with urgency across EMARAT and externally to ensure the delivery of joint services that meet EMARAT’s interests, and for knowledge sharing.

People Management

  • Motivates staff and empowers direct reports by providing the necessary tools and support required to support Section goals and objectives.
  • Establishes clear direction, assigns and delegates responsibility and monitors the workflow of the Section.
  • Provides help and ensures that the Section members comply with EMARAT’s policies, practices and systems.

Eligibility Criteria


  • Bachelor’s Degree in Computer Science / Computer Engineering / Computer Applications.


  • A minimum of 8 years experience within IT Infrastructure with at least 3 years experience in a managerial role.
  • ITIL Framework experience required.


  • Recognized certification in related technology field.

Skills and Knowledge Required

  • Knowledge of networks with knowledge of TCP, VLANs.
  • Knowledge of Oracle data bases, servers, storage, security and cloud Computing technologies.
  • Knowledgeable in best practices and various IT standards and frame works.
  • Knowledge of IT Service Management (ITSM), server and desktop operating systems and internet architecture and security, project management.

Administrative Assistant, Emarat UAE

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