Monitoring & Control Supervisor CCTV Emirates Schools Establishment Abu Dhabi

Full time @Emirates Schools Establishment posted 1 year ago
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Job Description

Monitoring & Control Supervisor CCTV at Emirates Schools Establishment (Abu Dhabi & Al Ain) is responsible to monitor and manage the CCTV operations across multiple operators from a central location, ensuring the safety and security of students, staff, and school property. Act as a first point of contact for security critical incidents, coordinating responses and escalating issues as necessary.

Duties of Monitoring & Control Supervisor CCTV

  • Lead and Supervise: Lead and manage the team to ensure monitoring of live CCTV feed from multiple schools simultaneously, ensuring all areas are properly observed.
  • Identify, report, and escalate suspicious activities or security breaches to the appropriate authorities.
  • Analysis & Reports: Review and validate reports of escalated suspicious activities or security breaches by operators.
  • Send validated reports to the Control Room Manager.
  • Follow up and coordinate between operators and managers.
  • Respond to requests and generate reports from school authorized users for footage review or investigation support.
  • Assist in the analysis of footage for investigations and legal inquiries.
  • Emergency Response: Respond to emergency situations by following predefined protocols and liaising between Control Room Manager and emergency services if required.
  • Control room and system checks: Ensure proper functioning of all CCTV equipment, reporting malfunctions for timely repairs.
  • Coordinate maintenance request raise by the operators.
  • Review and validate logs of all observations and incidents.
  • Perform routine checks to ensure the integrity of the security systems.
  • Performance Management: Foster a culture of continuous improvement and best practices in security monitoring.
  • Professional Growth: Actively participate in training and development sessions to enhance surveillance skills and stay abreast of the latest security technologies and methodologies.

Job Requirements of Monitoring & Control Supervisor CCTV

  • Bachelor’s degree in security, technology or within a relevant field.
  • 4+ years of experience in CCTV surveillance systems and technology.

Skills & Knowledge Desired

  • Requires strong leadership skills and the ability to manage critical situations.
  • Strong analytical and critical thinking skills. Excellent attention to detail.
  • Ability to work in shifts, including nights, weekends, and holidays. Strong communication skills.
  • Ability to work under pressure and in emergency situations. High level of integrity and professionalism.
  • Primarily office based but may require occasional visits to school sites.
  • Must be willing to work in shifts to ensure 24/7 coverage, including nights, weekends, and holidays.
  • Must be able to remain in a stationary position for long periods while monitoring screens. May be required to move around occasionally for equipment checks and maintenance.
  • May be required to move to schools and remote sites to check and investigate.
  • Must have a UAE driving license and have flexibility to move around the northern emirates.
  • Speaking, Reading & Writing English & Arabic.

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