Marketing Executive Hilton Ras Al Khaimah Resort

As Marketing Executive, you will be responsible for the results of the marketing plan and activities used by the hotel to increase brand awareness, communicate promotions to all relevant target markets and address hotel business needs.

Responsibilities of Marketing Executive

• Execute and coordinate all agreed hotel marketing strategies and monitor on-going marketing campaign performance and reporting as directed by the cluster Line Manager
• Support the cluster Line Manager by developing and implementing promotional activity, cluster merchandising and collaterals for all hotel departments
• Execution of all marketing activities for special events, merchandising campaigns, exhibitions and property inspections
• Assist with and at times lead on-site photos shoots and hotel filming whilst ensuring all relevant administration duties are completed and approved
• Monitor and support all social media activity for the cluster and support departmental initiatives
• Be a brand champion for the hotels ensuring all collateral conforms to agreed brand standards, using the right tone of voice and that content is compliant with corporate guidelines
• Support and identify opportunities with the Line Manager to grow and develop loyalty marketing activities with HHonors and other booker incentive schemes
• Execute and implement appropriate use of marketing content, creative resources, translation and photography while optimising an effective online presence in line with regional strategy
• Respond to customer postings as appropriate tackling any complaints and issues

Managing Execution

• Develop, maintain and grow hotel databases to promote all hotel disciplines including targeted HHonors campaigns
• Execute the hotels’ quarterly audit report on specific initiatives and promotions
• Monitor and review all third party website content, ensure it is accurate, current and reflects each hotel
• Execute and report competitive analysis on the hotels’ food and beverage and eCommerce marketing activities
• Ensure all hotels have appropriate marketing content to include up to date media lists, marketing collateral, photo library, newsletters, brochures, desktop publishing and all matters relating to marketing
• Support and assist management of all marketing projects including resources with budget implications
• Produce tracking documents and hotel fact sheets including preparing PowerPoint presentations with excellent attention to detail as directed by head of department
• Achieve agreed performance goals and marketing objectives of role set out by the cluster Line Manager
• Support the Line Manager in executing effective content management across all available channels, including hotel website, OTAs, social media, mobile marketing and partnership programs

Developing Talent

• The executive role focuses more on self-development as opposed to developing team members

Building Relationships

• Establish and maintain effective rapport and open communication with all hotel disciplines
• Develop strong working relationships with various levels of Hilton’s personnel including cluster and regional teams and comply to Hilton’s core values
• Develop and manage working relationships with key members of the creative and media agencies
• Work effectively within the cluster marketing team as well as supporting relationships with cluster and regional levels on relative projects and promotional campaigns
• Excel at being an effective team player in all aspects of the role

Requirements of Marketing Executive

• Educated to college level or equivalent.
• 2+ years experience in a similar marketing role
• 2 years proven experience of supporting, planning and managing project work to tight deadlines
• Experience of the main functions of marketing and leading smaller projects
• Proven experience of working to and understanding key marketing and eCommerce plans and strategies.

Skills and Knowledge Desired

• Excellent written and verbal communication skills in English. High-level proficiency of native language dependant on location of role.
• Proficiency in Microsoft Office applications, budget management and project and time management.
• Demonstrates an understanding of commercial awareness, able to adapt to changing priorities with key judgement and decision making skills.
• Ability to interact effectively, create solutions, influence others and work diplomatically with a wide range of individuals.
• Professional approach, clean and well groomed at all times.
• Friendly demeanour, positive and enthusiastic attitude with strong customer focus and able to work independently.
• Honesty, integrity, passion for hard work.
• Demonstrated self-starter, with excellent attention to detail.
• Creatively minded and has a thirst to work in marketing for the hospitality industry.
• Enjoys working collaboratively and is a key team player with a “can do” attitude and thrives on a challenge.
• Good understanding of Hilton, its core values and management structure.

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