Manager Value Realization & Service Management IFFCO UAE

IFFCO is presently inviting applications from qualified candidates for the role of a Manager Value Realization & Service Management in Dubai. The successful candidate will work collaboratively with the Global Process Owners to help drive the function vision, growth strategy and innovation agenda across all markets, BU/Business Segments and services within GBS. The Value Realization & Service Management Lead coordinates all aspects of services value realization from defining & refining value context, strategic objectives, value drivers, establish priorities, accountability, alignment and delivers value summaries and key messages to stakeholders.

Responsibilities of A Manager Value Realization & Service Management

• Provide the GBS Director to craft. Execute against the overall vision & strategy for the GBS functions and form the internal and external-facing value narrator of GBS.
• Leverage and make available all best in class frameworks. Demand prioritization procedures working with PMO, GPO, GBS Director, and outsourcing service provider to set the proper value realization reporting standards.
• Analyze key trends, opportunities and challenges in the GBS. Assist drive Innovation and differentiation in GBS across all Business Segments, locations and functions.
• Partner / collaborate with the various GBS, Business Segments and Corporate functions that support the entity to provide consistent support across all the required dimensions.
• Assist in the relationship management and teaming with key ecosystem partners that are critical for GBS growth.
• Support & coordinate external and internal GBS initiatives (e.g., business reviews, leadership team calls, partner reviews, monthly performance reporting, etc).

Requirements For Manager Value Realization & Service Management

The eligibility requirements for role of a Manager Value Realization & Service Management are as under:

• Bachelor’s degree, preferred MBA or equivalent business degree from a recognized institution.
• Minimum of 5-8 years of applicable experience in service management in a global professional services organization, preferably a GBS or BPO/ITO organization.
• Experience of working successfully within a complex matrix structured organization is essential.

 Knowledge & Skills Desired

• Strong domain skills with experience in delivering service management.
• Hands-on knowledge of Reporting tools and solutions.
• Financials & commercial constructs.
• Strong knowledge of Service Management Tools, Power BI, Microsoft Office applications including PowerPoint, Word, Excel and appetite to leverage more progressive digital tools for work process and teaming.

Front Office Manager Park Hyatt Abu Dhabi

Associate Manager Costing IFFCO UAE