Manager Retail Operations Adidas UAE

Adidas is presently hiring suitably qualified and experienced candidate for job role of a Manager Retail Operations in Dubai. This vacancy was announced by Adidas on 16 November 2023 and is now open for applications.

Job Purpose of A Manager Retail Operations

To ensure the delivery of sustainable & profitable retail market share growth in UAE operating within the parameters of Emerging Markets Consumer Excellence by:

• Leading by example on development of a trading & service culture within retail back office, District Managers & store field teams.
• Motivating and inspiring the Market field and retail back office (RBO) teams to meet or exceed commercial goals and KPI’s.
• Support the Retail Consumer Excellence Director and acting as “first amongst equals” with peer group to deliver a joined up world class retail business and maximise brand equity.
• Implement, drive and ensure compliance with agreed EMC Consumer Excellence processes and standards for field and RBO operations.
• Continuous improvement through developing and executing local retail relevant and specific processes in close cooperation with EMC Consumer Excellence Team to reduce complexity and increase productivity at the field level.

Duties of A Manager Retail Operations

• Inspirationally lead retail stores to a world class position by focusing on the 5 P’s people, product, premises, processes & profit.
• Coach and develop District Managers to ensure high quality Multi-Store Management performance and to build a talent pool for higher Operations roles.
• Ensure a leading shopping experience and continuously maximise profitability from the store portfolio, in conjunction with key stakeholders, including the Retail Consumer Excellence Director and the EMC Consumer Excellence Team.
• Manage and control operational expenses (OPEX) in line with the Market retail budget.
• Manage and control inventory levels, shrinkage and stock accuracy across the stores as per targets set.
• Make recommendations to the Retail Consumer Excellence Director on commercial opportunities at Market level by analysing retail KPI’s and local retail trends and needs.
• Create and drive a high performance culture across the Market by setting clear expectations and targets analysing stores  performance, holding District Managers accountable and giving appropriate and prompt feedback.
• Adhere to Global standards for all retail marketing, visual merchandising, training, and other store related activities, and monitor/evaluate established processes to guarantee stores full compliance.
• Identify and communicate Market needs and best practices to the Retail Consumer Excellence Director and EMC Consumer Excellence Team.

Qualification & Experience

• University degree in business (ideally with marketing and sales focus).
• Minimum of 10 years experience in the retail and trade marketing Industry, ideally in apparel/fashion/shoes or FMCG.
• Minimum 5 years in managing retail operations, customer service and sales, employee, stock accuracy and inventory control within retail industry.

Skills & Knowledge Desired

• Strong leadership skills, with experience of leading multi store and district retail teams with proven man management experience.
• Professional judgement based on experience that balances the brand with the commercial.
• Excellent communication skills including impactful presentation skills, influencing and negotiating.
• Flexibility to adapt to changing retail environment.
• Able to develop strategy to overcome or make the big bigger given market/store performance.
• Strong financial, business and numeric understanding including P&L and budget management.
• Advanced literacy and IT skills (Word, Outlook, Excel, PowerPoint) and use of Retail systems.
• Mobility with UAE driving license and own car or ability to obtain both.
• Fluency in English. Local language advantage.

Director Key Account & Distributors, Adidas UAE