Manager Quality Assurance & Accreditation Khalifa University Abu Dhabi

The Manager, Quality Assurance & Accreditation at Khalifa University Abu Dhabi is responsible for the preparation and submission to all relevant accreditation and licensing bodies as well as overseeing the quality assurance initiatives and processes. This is a mid level (Full time) position, and the salary range for this role is 20000 AED – 30000 AED.

Responsibilities of Manager Quality Assurance & Accreditation

Strategic Responsibilities

  • Contribute to the development of the Department’s strategy, as well as annual business plans.
  • Contribute to the development of the Department’s policies and procedures, in line with the overall business objectives of the University, ensuring they promote leading practices and excellence.
  • Contribute to the development and management of the Department’s budgets and report back on a timely basis to ensure that divergences are addressed promptly.

Operational Responsibilities

  • Manage the development of the University’s educational policies, processes, procedures, workflow diagrams, KPIs (process level) in coordination with the University’s colleges.
  • Develop, implement, and monitor the quality assurance framework within the University.
  • Oversee and manage the implementation of education quality assurance programs, disseminate guidelines on education quality assurance, and provide expert guidance within the University.
  • Produce data and reports on educational performance in coordination with faculty, measuring it against set standards and KPIs.
  • Identify and maintain a sound understanding of the operating environment, which may impact education quality.
  • Analyze and advise on compliance activity relating to quality standards for education and training.
  • Review and execute internal quality assessments and review gap analysis and improvement reports.
  • Report on the effectiveness of institutional quality systems to the IRP Director.
  • Coordinate the University’s program accreditation from national and international associations/bodies and manage the University’s licensing and renewal activities.
  • Liaise with faculty and administrative functions to prepare documents related to licensing and/or accreditation at the institutional and/or program levels.
  • Administer dissemination and collection of identified student surveys and for analyzing results.
  • Conduct benchmarking studies to compare the University with other leading institutions/universities to support the business case for change and provide leading practices in education quality.
  • Ensure adherence to the University’s information security policies and procedures and report breaches or other security risks accordingly.
  • Ensure coordination with other departments to facilitate the accomplishment of tasks and responsibilities, as and when needed.
  • Perform any other tasks assigned by Line Manager.

Supervisory Responsibilities

  • Provide coaching, guidance, and mentoring as required to enhance the internal capabilities of the team and ensure the achievement of established objectives and plans.
  • Recommend appropriate training courses as per the predetermined training needs, evaluate their effectiveness, and monitor their results.
  • Carry out performance appraisals for subordinates according to planned schedules and recommend necessary actions as per the applied practices.
  • Conduct periodic meetings with subordinates to ensure that priorities are clear and workflow is running smoothly.
  • Follow up on employees’ administrative affairs such as vacations, leaves, and other administrative and related affairs.

Job Requirements of Manager Quality Assurance & Accreditation

Required Qualifications

  • Bachelor’s degree (Masters preferred) in Quality Assurance/Education/Administration or a related field.

Required Experience

  • Expats: A minimum of 12 years of relevant experience.
  • UAE: Nationals: A minimum of 8 years of relevant experience.

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