Manager Jumeirah Marsa Al Arab Residences Dubai

An opportunity has arisen for a Manager to join our Front Office team at Jumeirah Marsa Al Arab in Jumeirah 3 Umm Suqeim, Umm Suqeim, Dubai, United Arab Emirates. This is an Intermediate level full time job. For this job the salary ranges from 6000-12000 AED/month which may be slightly negotiable during interview process.

Responsibilities of Manager

• To ensure through effective supervision that all services offered in the Front Office are always available, and are carried out with the utmost efficiency and courtesy as per the guidelines established and documented in the Rooms Operations Manual.
• To effectively handle and resolve any guest problems or complaints and keep Senior Hotel Management informed.
• To undertake Duty Management shifts if required.
• To ensure that on daily basis all standards and procedures are adhere to regarding Arrival and departure of guests, accommodation of special requests and handling of VIP arrivals.
• To meet and welcome regular and VIP guests in accordance with Jumeirah and the hotel’s guest recognition programs.
• To ensure Audit requirements are met and successfully pass inspections.
• To plan and implement effective up-selling activities to ensure maximum room revenue through effective rate management.
• To entertain regular and potential clients.
• To attend hotel Diplomatic and other sales hosted functions to maintain customer loyalty.

Requirements of Manager 

• Diploma / Degree in hospitality or related fields
• Intensive experience working in a luxury hotel/residence, with a minimum of 4 years of experience.
• Ability to handle difficult situations with tact and diplomacy, ensuring positive guest experiences.

Skills and Knowledge Desired

• Strong leadership abilities, including the ability to inspire and motivate a team to consistently achieve excellence
• Professional appearance and demeanor, reflecting the luxury brand image of Jumeirah
• Ability to multitask and prioritize tasks effectively in a fast-paced environment
• Strong communication skills, both verbal and written, to effectively interact with guests and team members.

Director Wellness Jumeirah Marsa Al Arab Dubai

Team Leader (Seasonal) Bab Al Yam Burj Al Arab Jumeirah Dubai