Manager Digital Product Design Emirates Airline

Emirates Airlines is actively hiring suitably qualified and experienced candidate for role of a Manager Digital Product Design in Dubai. The selected candidate will be responsible for leading and managing the delivery of end to end user experience design, including research, ideation, conception, detailed design, prototypes and validation across multiple products and areas. Work with a number of product teams to guide design and collaborate with counterparts in the digital product team and within CCMB and ensure the delivery of the highest quality product design solutions.

Responsibilities of Manager Digital Product Design

• Manage and develop a team of designers (both in and out sourcing models), setting clear goals, managing project loads and allocating designers accordingly, ensuring deadlines are met and setting up team members for overall success.
• Governance of visual and interaction design standards including overall responsibility for the department design system. Constantly review & makes improvements to guidelines and workflows.
• Leads the design team’s approach to information architecture, multi step and cross platform flows considering holistic user experience. Ensure effective prototyping and user testing techniques.
• Use design thinking process to educate designers, product owners and wider CCMB team on how to best approach problems.
• Collaborate with backlog, objectives and key results (OKR) definition. Oversee roadmap development and goals, ensure solutions achieve measurable and impactful goals.
• Ensure qualitiative and quantitave data and OKRs inform all work and that roadmaps are user-centered and data-informed.
• Coach designers on presentation and communication abilities. Provide an empathic leadership approach, but also project assertiveness.
• Take a leadership role in cross-discipline initiatives, responsible for overall end to end product design process including all channels, devices and dependencies.
• Work with Manager Digital Product and Manager Production to ensure that overall digital product delivery is of high standards.
• Foster a digital product operating model that supports effective collaboration, mutual respect and efficiency across the product development value chain.

Qualification Requirements of Manager Digital Product Design

• Degree or Honours (12+3 or equivalent) in a relevant discipline.
• 8 years experience experience of designing digital products for mobile & web in travel, service marketing, airline or a related industry.
• Minimum 3 years of experience leading and inspiring design teams.
• Experience overseeing an IxD in an international service organization, tasked with delivering product design for a wide range user groups and for different lines of business (international contexts, multi. language localization, accessibility for people with disabilities, etc.).

Skills & Knowledge Desired

• Ability to articulate a comprehensive product design vision for Emirates Group businesses, align teams on common standards, as well understand granularity to ensure the highest quality solutions.
• Familiarity with user research programs and testing methodologies.
• Expert knowledge of user experience /interface design patterns process and standard UCD methodologies.
• Data-driven design skills, knowledge, production value and attention to detail.
• Ability to communicate clearly, concisely, and persuasively, both verbally and in writing.
• Ability to create wireframes as well as interactive prototypes.
• Demonstrated expertise in web standards and accessibility standards.
• Active interest in supporting ongoing growth and development of IxD at Emirates.
• Extensive knowledge of DesignOps.

Procedure to Apply

If you wish to grow with us, please apply now and become part of the Emirates Airline. To apply for job of Manager Digital Product Design at Emirates Airline, please use the Apply Now button. It will redirect you to official registration form. Once you are on registration portal, complete your profile by adding your personal and professional details. You will also need to upload your updated CV & other relevant documents. Finally, follow instructions provided to complete the application process. Good luck!

HR Business Partner (Engineering) Emirates Airline