Manager Commercial & Business Development Dnata Airline UAE

Manager Commercial & Business Development at Dnata Airline will manage and increase dnata Cargo Commercial Ground Handling and GSSA Business Units Revenue & Sales including Product developments & Operations. Role holder will also manage Operations of the BU, whilst ensuring that the departmental strategic business objectives are achieved. This includes achievement of market share and revenue target contribution for the customer base.

Duties of A Manager Commercial & Business Development

• Develop the dnata cargo business strategy (3-5) years for dnata cargo commercial GHA and GSAs (Airline), whilst ensuring maximum profitability and productivity
• Develop and ensure implementation of dnata cargo policies, procedures and controls to ensure procedural/legislative requirements are fulfilled
• Develop new products to sustain business growth, identify new opportunities & market segmentation focused on future growth
• Prepare and recommend departments’ budget and monitors financial performance versus the budget
• Seek improvements in business processes, systems and technology to ensure that business target is achieve in the most productive manner
• Manage operations of the Commercial Key Accounts, & GSSA in the UAE and GHA/GSSA Contracts, Billing, Tenants, Budgets, Forecasting. And Market intelligence to ensure that the sales targets are met for the Business units
• Manage the business analysis and reporting function to ensure that result is effectively track. And proactive action is take to respond to varying market requirement.
• Manage the cost/revenue relationships ensuring profitability of the airline/integrator/ agents contracts in Dubai. To ensure alignment with the defined costing structure for all dnata’s services and products
• Monitor the changing market situations and the competitor activities to ensure that the business strategy and processes are constantly changing to adapt to the environmental conditions and challenges
• Promote dnata Cargo Handling services as required at industry exhibitions to maintain and enhance dnata Cargo Handling profile and enhance potential customers awareness of dnata Cargo and its products
• Identify new strategic business opportunities and ensures the successful achievement of the overall  business objectives
• Ensure that safety briefing is conduct regularly while intervening when there is risk exposure, role model safe behaviours and follows up on corrective actions

What You Will Do More

• Ensure compliance with all relevant safety policies, procedures and controls across the department to guarantee employee safety, legislative compliance, and a responsible environmental attitude
• Ensure safety of staff and that they possess the skills, knowledge and confidence to work safely by providing support and acting as a role model for the desired safe behaviours
• Monitor the day-to-day operation activity of the department to ensure that work process is implement
• Manage effective achievement of departmental objectives through the managing the department by recruiting, setting individual objectives, managing performance, developing and motivating staff, provision of formal and informal feedback and appraisals to maximise subordinate and departmental performance
• Build and maintain relationships with customers (Airlines, Agents. 3PL, Trade) and ensure that their need is understood and work meet the SLA and enhance customer satisfaction
• Meet regularly with customer airlines, agents and key stakeholder in the supply chain to seek and provide feedback on services/operations and proactively identifies potential areas of improvement and to recommend to the business unit goals/growth
• Communicate regularly with Key Regulatory stakeholders, Free Zones, Ports ,DCA, and Authorities at Dubai Airport, to gain cooperation in developing business for common goals
• Negotiate mutually beneficial deals and contracts with Cargo Agents / Airlines / Charter operators

Requirements of Manager Commercial & Business Development

The requirements of Manager Commercial & Business Development are as under:

• Bachelor’s degree and 10-12 years’ experience in an Airline/Logistics or Cargo/Ground Handling industry including developing marketing, sales and commercial strategies
• 5 years experience in positions of progressively increasing managerial responsibilities

Skills & Knowledge Desired

• Advanced Budget and Cost Control Knowledge
• Advanced Safety Awareness
• Understanding of Supply chain management and industry air cargo regulations
• Advanced level courses related to Cargo
• Proficient understanding of cargo market dynamics in terms of Imports and exports worldwide
• Ability to develop/lead Sales/Marketing techniques and strategic plans

Maintenance Supervisor Dnata Airline UAE

Cargo Agent Dnata Airline UAE

Quality Assurance Controller Dnata Airline UAE

Tagged as: Business Development Manager