National Bank of Fujairah
An exciting job opportunity has been announced at National Bank of Fujairah for the role of Senior Manager Central Operations. This vacancy is for nbf operations in Dubai. The incumbent will be responsible to manage and lead a team of supervisors and officers to ensure efficient functioning of assigned units as per laid down Bank procedures and service standards and in compliance with regulatory, AML and Bank requirements. Candidates desirous to become part of banking field should hurriedly submit their applications.
Responsibilities of Senior Manager Central Operations
- Manage a team of operational supervisors and officers within a specific Unit ensuring that service standards, legal and regulatory requirements are met at all times.
- To effectively manage the utilisation of the resources within the team including work flow planning and manpower resource planning to ensure adequate resourcing at all times.
- To ensure that the Bank’s standards in relation to quality and customer service are adhered to at all times and that exceptions are escalated immediately and that the learning and improved and causes rectified within timescales agreed by senior management.
- Provide support to the Bank’s objective to increase Emiratisation levels by identifying and recommending positions for them within areas under control and then providing required support to the new employees.
- To carry out work across all transactional types in the range of AED 4M-AED 300M.
- Resolves process problems and trouble shoots & performs verification/investigation of information outside normal procedures.
- Immediate escalation to the Head of Operations of any breach, risk or loss event suspected.
- Perform user acceptance testing pertaining to operations.
- Lead the business continuity recovery team.
- Participate in the department’s regular meetings (internal and cross functional), recommending suggestions towards improving the operational efficiency, service quality, resource management & resolution of issues pertaining to the department.
- To keep up to date with industry and regulatory changes effecting the respective unit and to make appropriate plans to comply with such including any necessary training or development for the team.
Qualification Requirements for Role of Senior Manager Central Operations
- Minimum bachelor’s degree in a business related field or equivalent.
- 10 to 12 years of banking experience of which 5 to 7 years in managing people.
Skills Desired
- Excellent communication skills (both written and verbal).
- Attention to detail and quality standards.
- Ability to manage a diverse team.
- Problem solving and effective decision making.
- Excellent computer skills.
- An in depth understanding of AML within UAE and Central Bank regulations relating to transactional processing.
- An in depth understanding of local banking practice in relation to commercial laws and central bank regulations.
- In depth understanding of operational risk in relation to back office processing.
Procedure to Apply
If you wish to grow with us, please apply now and become part of National bank of Fujairah. To apply for the job of Senior Manager Central Operations, please use the Apply Now button. It will redirect you to the official registration form. Once you are on registration portal, complete your profile by adding your personal and professional details. You will also need to upload your updated CV & other relevant documents. Finally, follow instructions provided to complete the application process. Good luck !
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