Lobby Ambassador Qasr Al Sarab Desert Resort Anantara

Full time @Anantara Hotels Resorts & Spas posted 11 months ago
  • Abu Dhabi, UAE View on Map
  • Post Date : February 11, 2024
  • Apply Before : February 11, 2025
  • Salary: د.إ30,007,000.0 - د.إ30,007,000.0 / Monthly
  • 0 Application(s)
  • View(s) 34
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Job Detail

  • Job ID 7361
  • Career Level  Fresh
  • Experience  Fresh
  • Gender  Female|Male

Job Description

Lobby Ambassador at Qasr Al Sarab Desert Resort by Anantara is responsible to serve as a welcoming and knowledgeable presence in the lobby of Qasr Al Sarab Desert Resort, providing assistance and ensuring guests feel valued and supported throughout their stay.

Responsibilities of Lobby Ambassador

  • To welcome the guests, anticipate their needs, and handle guest inquiries in a helpful and attentive Anantara manner.
  • To have a complete knowledge of the hotel product, including room types, rates, relative features and facilities, food and beverage outlets and promotions, spa and health club, and other Anantara properties.
  • To take personal responsibility for the service and attitude with which our guest service is being delivered, and ensure it meets the highest standard of Anantara at all times.
  • Take personal responsibility for ensuring all issues pertaining to guest satisfaction are meat and that follow up is complete on a timely basis.
  • To be proactive and innovative, suggesting alternatives that meet guest needs in enjoying their Anantara experience.
  • To develop a close and harmonious working relationship with all hotel departments.
  • To attend hotel events, daily shift briefings and training to improve professional skills.

Requirements of Lobby Ambassador

  • High School diploma.
  • Previous experience in same position for at least 1 year.
  • Luxury hotel experience is a must.
  • Similar experience in Front Office.

Skills and Knowledge Desired

  • Excellent command in English.
  • Speaking second international language is an advantage(eg. German, French Etc.).
  • Multi tasking ability’s.
  • Outgoing personality, digitally savvy, training skills will be added advantage.
  • Passion for excellent service.
  • Excellent team player and great communication skills.

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Cluster Director Group & Events Qasr Al Sarab Desert Resort Anantara

Guest Service Supervisor Anantara Hotels Resorts & Spas

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