Load Master Support Manager Emirates Airlines Dubai

Cargo Load Master Support Manager at Emirates Airlines in Garhoud Area opposite to Airport Terminal 3, Dubai, UAE will effectively manage Load Master activities to ensure adherence to weight and balance procedures, safe handling of special cargo during loading and unloading operations and attainment of requisite approvals and permits in alignment with OEM manuals, company operational manuals, and international regulatory standards. This is a Senior level full time job. And salary can range between 15000-25000 AED/month.

Responsibilities of Load Master Support Manager

• Manage load master activities and ensure the right people with the right skills to be assigned at the right time to accomplish the work that needs to be done.
• Responsible for the training, rostering, and performance evaluation of Load Masters. Ensure training and recurrent training such as weight and balance, safety, and emergency procedures, first aid, documentation and handling of dangerous goods are valid and carried out regularly.
• First line of escalation contacts for operational and weight & balance issues related to freighter both in Dubai and outstations.
• Coach load master on the floor on how to implement provided solutions and tools for loading and unloading of over-sized cargo according to the provided calculations.
• Lead investigations related to load master’s operations, highlight findings and proposed solutions to Manager Cargo Ground Operations Load Engineering in order to assist in reviewing and action risk analysis related to oversized cargo loading/handling activities.
• Perform audit (line check) of Load Master activities both in Dubai and outstation to ensure compliance with procedures and regulations. Essential function involves meticulously reviewing Load Master procedures, documentation, and adherence to regulations.
• Manage the Load Master team on non-routine and exceptional issues e.g. diversions/charters, acting as a subject matter expert for CDM NCC and other operational stakeholders, also providing quality solutions in high pressure situations to help daily operations get back on track.
• Ensure all safety incidents and accidents are investigated effectively, providing guidance and ensuring adherence to regulatory obligations including SMS and IOSA.

Requirements for Role of Load Master Support Manager

• Bachelor’s Degree or an equivalent qualification.
• 5+ Years experience in Logistics/Cargo/Air Cargo
• Experience in Aircraft freighter Load Master Operations including cargo load planning and ramp handling.
• Experience in freighter load master activities with a major international airline or ground handler.
• Trained in Load Master/Weight and Balance, Ramp Handling, Dangerous Goods Handling / Cargo
• Operations Engineering and preferably trained in Rigid and Piercing Cargo approvals and authorizations.
• Must hold current and valid load master/weight and balance license for EK freighter aircraft.
• Experience in monitoring KPIs, SLAs, continuous improvement projects, etc.

Skills And Knowledge Desired

• A competitive salary paid tax-free and reviewed annually.
• 39 calendar days annual leave, plus public holidays.
• Full relocation package, including flights, shipping, and optional hotel accommodation on arrival.
• Annual leave travel return tickets home each year.
• Private medical insurance.
• Discounts on airline tickets for EK and partner networks.
• Travel benefits and discounts for friends & family.
• Education Support Allowance for children’s education in Dubai or abroad.

Manager Design Organization Emirates Airlines Dubai