Load Control Agent Dnata Airline UAE

An exciting job opportunity has been announced by Dnata Airline for job role of skilled Load Control Agent in Dubai. The successful candidate will be responsible to perform aircraft Weight and Balance documentation activities for flights allocated departing from Dubai Airports and Outstations and ensure optimization of aircraft space utilization and fuel uptake. Also ensure the provision of an accurate and punctual service to all customer airlines as per laid down procedure. Coordinates all Load Control /CLC activities including, communication of fuel figures, pre & post departure procedures, radio position, fax, e- mail and telex monitoring whilst ensuring flight filing on a shift basis for both arrivals and departures.

Duties of A Load Control Agent

• Responsible for the effective monitoring of inbound and outbound communication using the radio, fax, e-mail and telex. Monitor the communication of fuel figures in a timely manner.
• Post flight, ensure all relevant messages (LDM / CPM etc) are generated and dispatched within acceptable and agreed time frames and that flight files are compiled, documents verified, files closed and sent across to storage.
• Consolidate information (such as pax figures (from many DCS systems), baggage and cargo weights, aircraft weights, fuel figures etc.) from a variety of sources. Evaluate the baggage / ULD type / requirements based on destination/ sector parameters. Ensure information is update in the system.
• Ensure Zero Fuel Weight is update as per the Estimated Load message. While ensure 100% accuracy is achieve within the small departure window.
• Prepare General Declarations for customer airlines at offsite location.
• Maintain healthy relationships and communication with key stakeholders ensuring superior customer service.

Requirements of Load Control Agent

The requirements of Load Control Agent are as under:

• 10 Years schooling or equivalent.
• More than 3 years of experience in Airport Operations.
• Ground handling experience with at International Airport in areas of Aircraft Loading / Load Control and Documentation.

Skills & Knowledge Desired

• Basic knowledge of current weight and balance requirements for all types of aircraft handled by DNATA with the intention to develop these further through formal qualifications.
• Maintain up-to-date knowledge and proficiency in the use of the systems like E-MACS,D-Macs, DMIS/CORE and other airline DCS that operate at Dubai International Airport and CLC stations.
• Be comfortable with the use of technology including telephone, fax, e-mail and telex.
• Basic level courses in Load Control/Ramp Handling/Dangerous Goods/Passenger Services and Cargo.
• Must hold a valid UAE driving licence.

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