Learning and Development Specialist Al Futtaim Retail UAE

Al Futtaim Group is actively seeking experienced and qualified individual to take on the role of a Learning and Development Specialist. The selected candidate will be responsible to diagnose the learning needs, identify appropriate solutions and develop strategic learning plans and frameworks to facilitate the achievement of business goals in partnership with clients and internal stakeholders.

Responsibilities of Learning & Development Specialist

Training Initiatives

• Design, develops, implements & assesses training initiatives to ensure content is up to date and reflects best practice.
• Ensures that content is up to date with group practices and processes in order to ensure alignment
• Researches and proposes blended training solutions.
• Assesses career pathways in line with development and recommends individuals identified with high potential.
• Drive Emiratisation development pathways and traineeships.
• Engage when required with external consultants and specialists.
• Deliver the core curriculum, training calendar and customised programs as scheduled.
• Serve as a Learning and Development Trainer on key projects, cross functional teams and group rollouts and practices.

Business Solutions

• Where required consult, recommend, design interventions and execute business solutions.
• Ensures adherence to industry and government regulatory standards.
• Identify and improve operational systems & processes.
• Research and formally recommend best practice or international standards that drive AFTC vision.
• Ensure delivery metrics are adhered to.

Consulting

• Identify Learning and Development needs within the group for specific business units.
• Manage internal & external customer expectations especially in regards to assessment practices & reporting.
• Consult with businesses to provide solutions and options, measuring customer satisfaction.
• Prepare proposals & quotations in line with business plan objectives.
• Work inclusively with HR Business Partners, business trainers, Line Managers and Executives to deliver to gain agreement, share workloads and meet expectations.

Communication

• Communicate recommended solutions to the business in order to gain buy-in and approval.
• Ensure all AFG businesses and key stakeholders are aware of the AFTC products & Services.
• Utilise tools and resources that will discover training needs or assess capability standards.
• Maximise opportunities to communicate Group HR & AFTC achievements, initiatives and projects.

Reports 

• Maintain systems for collating and reporting on Development performance.
• Manage & Analyse Learning & Development performance.
• Collate and report AFTC performance metrics.
• Ensure key stakeholders in the business have up to date reports.

Projects

• Manage projects to meet key objectives.
• As required lead or partner AFTC, Group HR or business specific projects.
• Ensuring project KPI’s are met and exceeded.

Requirements for Role of Learning and Development Specialist

The eligibility requirements for role of a Learning and Development Specialist are as under:

• A bachelors degree and/or relevant Training certificates.
• 3 years of experience in similar role.
• Extensive Sales experience, Relationship Management experience, project management, Customer Service & Sales.

Skills & Knowledge Desired

• Fluent written and spoken English.
• Knowledge of Competency standards.
• A wide range of assessment design and delivery knowledge.
• A high level of computer literacy.
• Business operations, project management and Customer Service experience would be a distinct advantage.
• High level of analysis & problem solving.
• Consulting skills.
• Curriculum design.
• Assessment methodologies.
• Project Management skills. 
• Analytical skills.
• Excellent ability to design and facilitate a variety of creative learning interventions which bring lasting value.
• Deep knowledge of current training practices and methodologies.
• Proven ability to deliver competently to senior /board level delegates.
• Proactive thinking and problem solving skills.
• Proven ability to run projects within time, cost and quality constraints.
• Comprehensive knowledge and deep understanding of current leadership and management development techniques.
• First class communication skills.
• Ability to multitask.
• Ability to work under tight timelines.
• Coaching/mentoring skills.

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