Laundry Supervisor The WB Abu Dhabi Curio Collection Hilton
Full time @Four Seasons posted 10 months ago Shortlist Email JobJob Detail
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Job ID 10950
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Career Level Intermediate
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Experience Fresh
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Gender Female|Male
Job Description
As a Laundry Supervisor, you are responsible for managing overall daily operations of the Laundry Room to deliver an excellent Guest and Team Member experience. As a role holder you will also be required to ensure quality controls are in place and manage customer service inquiries.
Responsibilities of Laundry Supervisor
- Manage overall daily operations of the Laundry Department.
- Ensure quality controls are in place for all laundry processes, rejecting any exceptions.
- Maintain cleanliness of the laundry area.
- Train, develop, and appraise the laundry team.
- Ensure linen and housekeeping supplies are ordered and controlled in line with Business and Events.
- Carry out stock takes.
- Ensure par stocks are maintain.
- Take receipt of stock and ensure safe storage.
- Manage customer service issues quickly and effectively.
- Oversee the issuing of linen via a requisition system.
- Ensure team members adhere to all Health and Safety Regulations.
- Carry out any other reasonable task set by the hotel’s management.
Requirements of Laundry Supervisor
- Diploma/ degree in hospitality.
- 2+ years previous hotel or leisure sector experience.
- Previous experience at Supervisory level is a plus.
Skills and Knowledge Desired
- Excellent organizational and planning skills
- Excellent communication skills
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