Laundry Supervisor Accor Hotels UAE

Sofitel Hotel and Resort is presently accepting applications from suitable candidate for the job role of Laundry Supervisor. This vacancy was announced by the hotel on December 27, 2023. Candidates desirous for this role should submit their resume to begin with the application process.

Responsibilities of Laundry Supervisor

• Supervise and train staff in day to day laundry operations and prioritizing of daily tasks.
• Ensure guest laundry, dry cleaning and pressing is completed according to set standards.
• Ensure all guest requests are promptly and professionally met, liaise with Resident Services Manager and Butler team in this respect.
• Records guest and staff laundry lists accurately.
• Fully complies with Opera system requirements, by posting bills accurately and on time.
• Ensure that guest supplies are in stock.
• Assist  Laundry Manager in assessing staff attendance and performance.
• Assists Laundry Manager in the processing of all departmental paperwork.
• Assist Laundry Manager in taking proper inventories and quality checks.
• Training the team in LQA standards.
• Conducts daily briefings with staff.
• Proper fillings of all laundry reports.
• Regular check all laundry machinery ensuring all filters are cleaned regularly and press covers are in good condition; reports any machine defects to Engineering.
• Ensure staff are using laundry equipment properly and keeping them in good condition.
• Assist and liaise with Housekeeping Manager regarding the laundering of sundry guest room items e.g. net curtains, cushion covers.
• Liaise with Linen/Uniform Room Supervisor re: processing of Linens and Uniforms.
• Keep a strict control of items sent for laundering by staff members.
• Complies with hotel’s health, safety and hygiene policy.
• Adheres to personal grooming and hygiene standards.
• Fully understands the difference of guest levels (VIP).

Requirements of Laundry Supervisor

The requirements of Laundry Supervisor are as under:

• Post Secondary education.
• Minimum 3 years Laundry experience preferably in a luxury hotel environment with 1 year at a supervisory level.

Skills and Knowledge Desired

• Must be able to lead and manage a team and have previous experience of doing so.
• Knowledge of Opera Property Management System would be desirable.
• Must be proficient in Microsoft Office.

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