Laundry Shift Leader Hotel DoubleTree By Hilton Al Barsha

As a Laundry shift leader, you are responsible for managing overall daily operations of the Laundry Room to deliver an excellent Guest and Member experience. A Laundry Supervisor will also be required to ensure quality controls are in place and manage customer service inquiries. There is no gender restriction for this job, both males and females can apply for this job.

Responsibilities of Laundry shift leader

• Manage overall daily operations of the Laundry Department.
• Ensure quality controls are in place for all laundry processes, rejecting any exceptions.
• Maintain cleanliness of the laundry area.
• Train, develop, and appraise the laundry team.
• Carry out stock takes.
• Ensure par stocks are maintained.
• Take receipt of stock and ensure safe storage.
• Manage customer service issues quickly and effectively.
• Oversee the issuing of linen via a requisition system.
• Ensure team members adhere to all Health and Safety Regulations.
• Carry out any other reasonable task set by the hotel’s management.

Requirements of Laundry shift leader

• High School diploma or certification in hospitality management.
• 2+ years previous hotel or leisure sector experience
• Previous experience at Supervisory level

Skills and Knowledge Desired

• Good organisational and planning skills.
• Good communication skills.

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