Etisalat
In this pivotal role, the Lab And Certification Manager at Etisalat will lead and manage a dynamic network lab environment, ensuring its smooth operation and efficient use. You will collaborate with third-party vendors to pre-integrate and pre-test telecommunication infrastructure for IT and managed service offerings. You’ll also develop use cases, build compelling client Proof-of-Concepts (POCs), and contribute to the ongoing development of artifacts and accelerators for these solutions.
Responsibilities Of Lab And Certification Manager
- Manage all aspects of the network lab environment, including facilities, network architectures, personnel, and budget.
- Collaborate closely with third-party suppliers to pre-integrate and pre-test telecommunication infrastructure for IT and managed service offerings, encompassing technologies like SD-WAN, Wi-Fi, collaboration tools, Microsoft Direct Routing, and SIP.
- Develop and document comprehensive use cases that leverage the lab environment to showcase the capabilities of IT and managed service solutions, focusing on these specific areas.
- Build and deliver compelling Proof-of-Concept (POC) demonstrations for potential clients, highlighting the benefits and functionalities of your offerings in SD-WAN, Wi-Fi, collaboration, Microsoft Direct Routing, and SIP.
- Actively contribute to the development of reusable artifacts and accelerators that optimize IT and managed service solution development and delivery, specifically for the mentioned technologies.
- Lead the lab team in maintaining a well-organized and efficient lab environment.
Minimum Qualifications
The eligibility criteria for the role of Lab And Certification Manager are as under:
- Industry certifications, such as TMForum eTOM or ETSI NFV architecture certification.
- Experience with IT service management frameworks (e.g., ITIL).
- Experience with cloud computing technologies and concepts (e.g., AWS, Azure, GCP).
- Experience with network automation tools (e.g., Ansible, Puppet, Chef).
- 5-10 years of experience in managing and running a network lab environment in the telecommunications industry.
Desired Skills & Knowledge
- Deep understanding of a broad range of network technologies, including core network, RAN, O-RAN, edge computing, network orchestration, network assurance, SD-WAN, Wi-Fi, collaboration tools, Microsoft Direct Routing, and SIP.
- Familiarity with relevant industry standards, such as 3GPP, ETSI, and O-RAN Alliance specifications.
- Exceptional communication skills, both written and verbal, with the ability to clearly articulate complex technical concepts to a diverse audience.
- Strong relationship-building skills and the ability to build rapport, create connections, and drive engagement with internal and external partners.
- Proven background in network engineering with experience in solutioning network architectures.